Job Overview Nissan of Costa Mesa is seeking an energetic and dynamic Automotive General Manager to lead our dealership operations with enthusiasm and strategic vision. Nissan brand dealership background is required. This pivotal role involves overseeing all aspects of dealership management, driving high-end sales, cultivating customer relationships, and leading a motivated sales team. The ideal candidate will possess a passion for the automotive industry, exceptional negotiation skills, and a proven track record in achieving sales targets. As the face of the dealership, you will ensure outstanding customer service, manage inventory effectively, and foster a positive environment that promotes growth and success. This is an exciting opportunity to shape the future of our dealership while delivering exceptional experiences to our clients. Responsibilities Lead and manage the entire dealership operations, including sales, service, and administrative functions. Drive high-end passenger car sales through proactive outreach, B2B sales strategies, and outbound sales initiatives. Build and maintain strong customer relationships by providing personalized service, upselling additional products or services, and ensuring customer satisfaction. Oversee the sales pipeline from lead generation to deal closing, utilizing CRM software to track progress and optimize opportunities. Manage inventory control and dealership stock levels to meet market demand while minimizing excess inventory. Develop and execute effective sales strategies by analyzing retail math, market trends, and competitive positioning. Lead the sales team with motivation, coaching on negotiation techniques, phone etiquette, public speaking skills, and effective communication. Implement automotive financing options to facilitate seamless deal closures for customers. Conduct regular training sessions on automotive industry sales experience, B2B sales tactics, upselling techniques, and CRM system utilization. Monitor key performance indicators (KPIs), achieve sales targets consistently, and report on dealership performance metrics. Foster a culture of excellent customer service by ensuring all team members adhere to high standards of client communication and professional conduct. Collaborate with finance departments to streamline deal closing processes and improve overall efficiency. Qualifications Proven experience in automotive dealership management or automotive sales leadership roles with a focus on passenger car sales. Strong background in outside sales, B2B sales, high-end vehicle sales, and retail math fundamentals. Demonstrated success in achieving or surpassing sales targets within the automotive industry. Excellent negotiation skills coupled with effective communication abilities in multiple languages (bilingual/multilingual preferred). Experience managing a sales team with skills in coaching, motivation, inventory management, and CRM software utilization. Knowledge of automotive financing options and deal closing procedures. Exceptional organizational skills with the ability to handle multiple priorities efficiently. Strong public speaking skills for client presentations and dealership events. Familiarity with outbound cold calling strategies and customer relationship building techniques. High level of professionalism in phone etiquette and client communication practices. Join us as an Automotive General Manager where your leadership will inspire teams, elevate customer experiences, and drive our dealership's success! We are committed to providing a supportive environment that values innovation, teamwork, and excellence in every interaction.

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person