Georgia Woof, Inc, a multi-location franchisee of Scenthound, has an opening for motivated, experienced General Manager as we continue our growth in Cherokee County and surrounding areas. Scenthound is a trailblazer in the grooming industry with a focus on routine care and wellness. We want the pups we care for to not only look great but be as healthy as possible. Founded in 2006, Scenthound is a fast-growing success story in the pet industry. With our focus on routine care, wellness and grooming our membership model is popular with dog parents across the country. With nearly 20 locations in the Atlanta area and approaching 200 nationwide, growth opportunities are abundant. If you have management experience, a desire for growth, and the ability to impact a team this is the role you've been looking for.
Perks and Benefits:
Career path potential to Area Management position and additional options Competitive salary; average 45-hour work week, performance bonuses Medical, dental, and vision insurance benefits partially paid by company Merit-based pay increases Paid vacation Closed Sundays No late nights Complimentary membership for your dog About the
Position:
The Scenter Manager is a vital position at Scenthound needing strong leadership, dog and employee safety, sales expertise, and exceptional customer service skills.
This position requires:
Management experience, either as a General Manager or Assistant Manager Customer service experience, pet industry preferred, but will consider other retail experience Strength to lift up to 70 pounds; stamina to stand for long periods of time Reliable transportation Willingness to work in a smoke-free environment
Who We Are Looking For:
We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and confirmed dog lover! We are looking for a
HANDS-ON
leader who can manage the day-to-day operations of the Scenter with an emphasis on critical
KPIs:
labor efficiency, average ticket, membership growth, customer satisfaction, etc.
Tasks :
Nurture a knowledgeable team that prioritizes dog wellness and safety Drive membership sales through health and wellness education Provide leadership, guidance, and mentorship for the Scenter employees Drive employee development through leadership, development, and performance reviews Uphold quality standards through hands-on participation, employee audits, and training Promptly and accurately communicate information from upper management to your team Identify when/ where help is needed and provide assistance to keep Scenter on schedule Create an environment conducive to teamwork, open communication, and Scenthound values Manage client expectations; Resolve customer concerns Ensure the safety of dogs and team members at all times Adhere to Scenthound sanitation and cleaning practices
Skills and Abilities:
Effective communication with team members and dog parents Leadership, coaching, mentorship Recruiting, hiring, and managing a happy and effective team Problem-solving Confident in sales Attention to detail Time-management - ability to use time wisely Computer/ technology proficiency Accountability; hold oneself and others to a high quality of services
Pay:
$45,000.00 - $55,000.00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance