Assistant General Manager Location:

Spark by Hilton Lockport —

Lockport, NY Salary:

$50,000-$60,000 per year, based on experience Work location: On-site Spark by Hilton Lockport is seeking an experienced Assistant General Manager to lead daily hotel operations, maintain Hilton brand standards, and deliver an excellent guest experience. The ideal candidate is a hands-on leader who can manage hotel departments, develop team members, and resolve issues promptly. Responsibilities Oversee daily front desk, housekeeping, maintenance, and guest service operations. Recruit, interview, hire, train, and coach team members. Prepare staff schedules, review time and attendance records, and submit accurate payroll information on time. Communicate with vendors, coordinate services and deliveries, and follow up on outstanding work. Resolve guest concerns promptly and professionally. Monitor room readiness, cleanliness, maintenance needs, and property presentation. Maintain Hilton brand standards and follow health and safety procedures. Coordinate Property Improvement Plan (PIP) and renovation activities while minimizing disruption to guests. Review operating reports and identify opportunities to improve service and efficiency. Qualifications 3-5 years of experience as an Assistant General Manager at a hotel required. Experience with hotel hiring, scheduling, payroll processes, and vendor coordination. Strong leadership, communication, organization, and guest service skills. Experience with hotel property management systems and operating reports. Ability to work a flexible schedule, including weekends and holidays as needed. If you have proven experience as a hotel Assistant General Manager and take pride in leading a team and creating a welcoming guest experience, we encourage you to apply.

Pay:

$50,000.00 - $60,000.00 per year

Work Location:

In person