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TownePlace Suites Knoxville Cedar Bluff

General Manager Full-Time

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Job Description

General Manager Lead the Team. Own the Results. Create an Exceptional Guest Experience. Gibson Hotel Management is seeking an experienced, people-focused General Manager to lead one of our Tennessee properties. We're looking for a hands-on hospitality leader who can build a strong team, drive hotel performance, and create an environment where both guests and team members feel valued. If you lead with positivity, accountability, and a focus on results, we'd love to meet you. What We Offer ๐Ÿ’ฐ Competitive pay based on experience ๐ŸŽฏ Potential Bonus Plan ๐Ÿฅ Medical, Dental & Vision Insurance ๐Ÿ’ผ 401(k) with company match ๐ŸŒด Paid Time Off โค๏ธ Life, Disability, Critical Illness & Hospital Indemnity Insurance ๐Ÿ“ž Free Telehealth ๐Ÿ’ต Daily Pay ๐Ÿ“ฑ Cell Phone Stipend ๐ŸŒฑ Professional development and growth opportunities What You'll Do As General Manager, you'll take ownership of the hotel's overall performance, team, and guest experience.
Key responsibilities include:
Lead, coach, develop, and hold hotel team members accountable Oversee daily hotel operations across all departments Recruit, train, and retain a high-performing team Maintain exceptional guest service and brand standards Monitor hotel performance, productivity, labor, and operating results Partner with corporate leadership to achieve property goals Ensure the hotel is clean, safe, well-maintained, and guest-ready Resolve guest and team member concerns professionally and promptly Maintain compliance with company, brand, and safety standards Step in and support hotel operations when needed Create a positive, productive, and team-focused work environment What We're Looking For 2-4 years of hospitality management experience Previous hotel leadership experience strongly preferred High school diploma or equivalent; degree in Hospitality, Business, or related field preferred Strong leadership, coaching, and team-building skills Understanding of hotel operations and financial performance Excellent communication and problem-solving skills Organized, dependable, and comfortable managing multiple priorities A hands-on leadership style and genuine passion for hospitality Why Gibson?
Our mission is simple:
develop our people, provide genuine hospitality to our guests, and deliver exceptional results for our partners. At Gibson Hotel Management, we believe great hotels start with great leaders. We invest in our people, recognize strong performance, and create opportunities for team members who want to grow with us. Equal Opportunity Employer Gibson Hotel Management is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Bonuses/Stipends