Founded in 1958, Jonard Tools® manufactures tools for the Telecom, CATV, Fiber Optic, Home Automation, Security & Alarm, and Electrical markets. Jonard Tools designs and engineers patented products by utilizing customer partnerships to create innovative solutions for industry needs. New tools are released each month and are all Made For Life® with lifetime warranties. Through quality and innovation Jonard aims to move the industry forward and connect the world. We're growing our supply chain team and looking for a detail-oriented coordinator to help keep our product pipeline moving smoothly from purchase order to delivery. The Supply Chain Production Coordinator owns production lifecycle coordination — keeping products moving on schedule from purchase order through delivery — and supports that work through documentation and systems, quality and warranty follow-up, shipping and customs, and internal coordination. This role plays a supporting part in vendor communication overall, serving as the direct point of contact for a select set of vendors. The role works closely with product development, product management, warehouse, and operations teams, and reports to our Supply Chain Manager. This is a full-time in office position. Responsibilities Production Lifecycle Coordination Track products after purchase orders are placed and follow up with vendors to keep production on schedule Lead project management for new product launches and reorders, from purchase order through delivery Maintain status documentation for new products (final sample, first carton, and bulk shipment ETAs/actuals) and reorder products (ETA and actual shipment dates) Push to keep deliveries on time to meet vessel shipping timelines Manage communication with select vendors; oversee timelines and logistics for key projects Manage inbound shipment records and arrival dates in NetSuite, keeping documentation current as schedules change Cross-functional coordination with Product and Marketing teams to ensure timely purchase order placement; coordination with operations and warehouse teams to prepare for incoming inventory Resolve shipments held in customs by providing required documentation Provide internal procurement support across departments, including IT purchasing — sourcing quotes, placing orders, and tracking delivery Documentation & Systems Maintain status documentation for new products (final sample, first carton, and bulk shipment ETAs/actuals) and reorder products (ETA and actual shipment dates) Manage inbound shipment records and arrival dates in NetSuite, keeping documentation current as schedules change Prepare and report import and export documentation to support compliance recordkeeping Maintain a vendor scorecard tracking price, quality, communication, innovation, and lead time/delivery performance, including repeat QC infractions Quality & Warranty Track recurring quality issues and work with vendors to identify root causes and improvement plans Manage warranty claims with vendors and create VRA returns for warranty repairs Coordinate third-party inspections as needed Shipping, Customs & Logistics Coordinate logistics and shipping compliance for importing products from other countries, including obtaining quotes and selecting shipping methods Manage customs documentation and clearance for inbound shipments, resolving shipments held in customs by providing required documentation Manage EU transfer orders in partnership with our EU logistics contact Track and coordinate shipments with our third-party logistics (3PL) provider Internal Coordination Coordinate with Product and Marketing teams to ensure timely purchase order placement Coordinate with operations and warehouse teams to prepare for incoming inventory Attend the daily morning warehouse operations meeting and respond to delivery and supply inquiries Provide internal procurement support across departments, including IT purchasing — sourcing quotes, placing orders, and tracking delivery Qualifications 2-4 years of experience in supply chain, production coordination, procurement, or a related field Strong organizational skills and comfort managing multiple vendor relationships and timelines simultaneously Experience with inventory/ERP systems Clear written and verbal communication skills Ability to work cross-functionally with product development, product management, operations, and warehouse teams Strong Microsoft Excel skills, plus general proficiency with Microsoft Office Preferred Qualifications Working knowledge of import/export shipping operations and customs requirements Experience coordinating with overseas manufacturing partners or import/export logistics Bilingual in Mandarin strongly preferred Hands-on experience with NetSuite or a comparable ERP system Familiarity with Monday.com or similar project management tools Jonard Tools provides a competitive compensation and benefits package, including:

Retirement Plan:

401(k) & Profit-Sharing Company Contribution Paid Vacation/Sick time 9

Paid Holidays Shared Cost Medical, Dental and Vision FSA or HSA Job Type:

Full-time Pay:

From $70,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Elmsford, NY 10523 (Required)

Work Location:

In person