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Diamond Cargo Express

Transportation & Account Coordinator

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Job Description

Transportation & Account Coordinator Diamond Cargo Express is seeking a highly organized, dependable Transportation & Account Coordinator to join our operations team. This position combines management of a major customer account with booking and routing freight for our tractor fleet . The ideal candidate is comfortable working in a fast-paced environment, communicating with customers and drivers, and managing multiple shipments and priorities throughout the day. Responsibilities Account Management Manage the day-to-day operations of one of our accounts. Contact customers to schedule residential and commercial deliveries. Monitor incoming and outstanding freight. Maintain accurate shipment notes, PODs, photos, and documentation. Coordinate delivery requirements with drivers and warehouse staff. Perform routine account and inventory audits. Resolve scheduling issues, shipment discrepancies, and customer concerns. Tractor Booking & Routing Find and book freight for our tractor fleet. Communicate with freight brokers and customers regarding available loads. Negotiate rates and review rate confirmations. Coordinate driver schedules, routes, pickups, and deliveries. Monitor active loads and communicate changes or delays. Help maximize tractor utilization while minimizing unnecessary empty miles. Qualifications Strong organization and attention to detail. Excellent phone, customer service, and communication skills. Ability to multitask and prioritize in a fast-paced environment. Strong computer skills and ability to learn multiple software systems. Dependable, self-motivated, and able to work independently. Transportation, logistics, dispatch, account management, or freight brokerage experience preferred. What We Offer $20

•24/hour Monday-Friday, 8:00 AM-4:30 PM Health, Dental & Vision Insurance 401(k)/ 401(k) matching at 4% Paid Time Off Paid Training Referral Bonus Program Paid company holidays after 90 days

Job Type:
Full-time Work Location:

In person

•Clinton, PA We're looking for someone who can take ownership of their responsibilities, communicate effectively, and keep both our customers and our trucks moving.

Pay:

$20.00

•$24.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Bonuses/Stipends