Front Desk Studio Coordinator

•Part-Time (Transition to Full Time in January) Avalon School of Music Allen, TX Job Details Part-time $15

•$20 an hour 11 hours ago Benefits Paid time off Retirement plan Qualifications Computer operation Microsoft Excel Microsoft Outlook Interpersonal skills Customer service Microsoft Office High school diploma or GED Attention to detail Working with students Organizational skills Appointment scheduling

Full Job Description Front Desk Studio Coordinator:

Allen, TX (Part-Time, Transitioning to Full-Time) About the Role Avalon School of Music is an established music school with locations in Wylie and Allen, Texas, serving approximately 500 students. Our philosophy is to make learning fun for our students while creating an organized, welcoming, and professional environment for families and staff. We are hiring one Front Desk Studio Coordinator to run our Allen location three days a week (Thursday, Friday, and Saturday), working a fixed weekly schedule (see "Work Location & Schedule" below). This person will be the primary opener and closer of the Allen location and is responsible for securing the facility at the end of each shift. This position is expected to transition to a full-time role (five days a week) beginning in January, based on business needs. Candidates available to work full-time beginning in January are preferred. As the person running the Allen location on the days it is open to students, you are the primary point of contact for parents, students, and instructors. The role includes scheduling, enrollment, payment processing, and daily front-office operations. The position involves extensive use of our proprietary software system; full training will be provided. Because this is a high-volume, peak-hour operation, reliability, punctuality, and consistent attendance are essential for success in this role. The coordinator will also work with confidential student, family, and payment information, always requiring professionalism and discretion. We are looking for a self-motivated, detail-oriented team member who can work independently, take ownership of the location during their shifts, and manage multiple priorities in a customer-facing environment. To view our school calendar for the days the Allen location is open. We are open for 48 weeks out of the year and close for a few school breaks: https://www.avalonschoolmusic.com/calendar-allen

Work Location & Schedule Allen Location:

1314 W McDermott #158, Allen, TX 75013 Starting schedule (part-time):

Thursday:

1:00 PM

•8:00

PM Friday:

1:00 PM

•8:00

PM Saturday:

9:00 AM

•4:00 PM Approximately 21 hours per week to start (End times may vary slightly based on the lesson schedule.) Anticipated full-time schedule (beginning in January): five days per week, at least 35 hours per week , with specific days and hours to be determined.

Additional Hours:

Occasional evening or weekend hours for recitals and special events. Avalon School of Music operates year-round, with scheduled closures during certain holiday periods. Compensation & Benefits Hourly pay (based on experience) range of $15

•20 Paid Time Off (1 week after 1 year, 2 weeks after 2 years) and retirement plan eligibility (per plan requirements), available once the position transitions to full-time Qualifications High school diploma or equivalent (required) Minimum 3 years of experience using Microsoft Office (Word, Excel, Outlook) Experience with appointments, scheduling, or reservation systems preferred Strong customer service skills (phone, email, and in-person) Excellent attention to detail and organizational skills Ability to handle confidential information with discretion Experience processing payments (credit card, ACH, check, cash) preferred Clear and professional verbal and written communication Ability to work in a fast-paced, structured, high-volume environment Ability to work independently and run the location with minimal on-site supervision Trustworthy and dependable with opening and closing responsibilities, including keys and securing the facility Availability to work full-time (at least 35 hours per week) beginning in January preferred Strong problem-solving skills and adaptability Demonstrated reliability and consistent attendance during scheduled hours Job Responsibilities Serve as the primary person to open and close the Allen location during scheduled shifts Manage and maintain daily lesson schedules for instructors Maintain and update student records and enrollment information Process monthly tuition payments and related transactions Adjust schedules as needed due to absences, make-ups, and new enrollments Answer phone calls and respond to walk-in and online inquiries Guide new families through the enrollment and orientation process Schedule new students with appropriate instructors Provide administrative support to teaching staff Perform light daily cleaning and organization of the front office and lobby/bathrooms Complete additional administrative tasks as assigned Work Environment & Physical Requirements Primarily desk-based with extended computer use Frequent interaction with students, parents, and staff Ability to move about the facility as needed for daily operations Equal Employment & At-Will Statement Avalon School of Music is an equal opportunity employer and hires in accordance with all applicable federal and Texas employment laws. Employment is at-will, meaning either the employee or the company may end the employment relationship at any time, with or without cause or notice.

Job Type:

Part-time Pay:

$15.00

•$20.00 per hour

Benefits:

Paid time off Retirement plan

Education:

High school or equivalent (Required)

Experience:

Microsoft Office:

3 years (Required)

Customer Service:

3 years (Required) Appointment scheduling: 1 year (Required)

Work Location:

In person