Overview Pediatric Dental Schedule Coordinator, where your organizational skills and customer service expertise will keep our dental practice running smoothly and efficiently. In this vital role, you will manage patient appointments, coordinate with clinical staff, perform insurance verification, and ensure accurate documentation to deliver exceptional patient care. Your proactive approach and attention to detail will contribute to a positive patient experience and the seamless operation of our clinic. Duties Schedule patient appointments efficiently using electronic health record (EHR) system through Dentrix Ascend, ensuring optimal clinic flow. Confirm patient appointments via phone or electronic communication, providing clear instructions and addressing scheduling inquiries with professionalism. Coordinate with dental providers and clinical staff to adjust schedules as needed, accommodating emergencies or last-minute changes. Review and verify patient documentation for accuracy, including insurance information, medical history, and consent forms, maintaining compliance with HIPAA confidentiality policies. Manage Dental billing processes related to appointment scheduling, including collection of co-pays and insurance authorizations using Dental insurance knowledge. Maintain accurate records of patient interactions and appointments. Provide excellent front desk support by answering phones with professional phone etiquette, assisting patients with intake procedures, and managing patient data. Requirements Experience in a dental or clinical environment. Strong computer skills. Knowledge of Dental terminology, CPT coding (Current Procedural Terminology), coding systems for accurate documentation review and billing. Familiarity with Dental insurance processes. Excellent customer service skills combined with phone communication expertise; ability to handle sensitive information with discretion under HIPAA guidelines. Strong organizational skills with attention to detail for scheduling accuracy and documentation review. Ability to work independently while collaborating seamlessly with clinical teams in a fast-paced environment. Join us in making a difference by ensuring our patients receive timely care through expert scheduling coordination!

Pay:

$15.00 - $17.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

401(k) matching Employee discount Paid time off

Work Location:

In person