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Ashley Furniture - North America

Carrier Relations & Routing Coordinator

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What they do

A Logistics Coordinator coordinates processing and distribution of supplies, equipment or materials for a company or organization. Develops order schedules, tracks shipments and deliveries, cultivates relationships with suppliers, monitors supply quality; may supervise warehouse operations and staff.

$66,818 / year median in Wisconsin

+11% projected growth

Explore Career

Job Description

Shape the Flow of Goods from Dock to Door Join Ashley—where innovation meets comfort and operational excellence powers customer delight. We're the industry leader in home furnishings because we challenge the status quo and grow future leaders. Ready to turn complex logistics into simple, reliable outcomes? Your Mission Own the daily dispatch plan: schedule runs, balance capacity, and confirm delivery windows from our distribution center to retail locations and customers.
Track performance in real time:
monitor exceptions, resolve ETA risks, and safeguard product condition in transit.
Partner broadly:
sync with inventory control, warehouse operations, and customer service to ensure orders move without friction.
Keep documentation spotless:
bills of lading, proofs of delivery, shipping docs—accurate and compliant.
Engineer smarter routes:
collaborate with drivers and third-party carriers to reduce miles, time, and cost.
Problem-solve fast:
remove roadblocks, reset schedules, and protect the customer promise.
Improve the playbook:
propose process changes that boost service and efficiency.
Communicate with carriers:
set expectations, align on standards, and follow through.
Leverage systems:
TMS, ERP, and logistics tools to plan, track, and report.
Report the numbers:
on-time rates, carrier scorecards, cost per shipment.
Champion safety:
maintain DOT and company compliance. Qualifications High school diploma or GED. Background in customer service, logistics, supply chain, or transportation coordination (orders, transportation, inventory). Top-tier organization and time management with a sharp eye for detail. Strong written and verbal communication across internal teams and external partners. Decisive troubleshooter who keeps deliveries on track. Proficient with logistics software, ERP, or TMS; quick to adopt new tools. Microsoft Office (Excel, Word, Outlook). Independent, thrives in a fast-paced setting. Customer-focused, delivery-commitment driven. Availability to work Saturday and Sunday, 6:00 AM - 3:00 PM Preferred Associate's degree in Logistics, Supply Chain Management, Business Administration, or related field. 2+ years in transportation coordination or logistics operations. Hands-on with SAP, Manhattan, or similar systems. Knowledge of DOT rules and compliance practices. Experience in furniture, retail, or manufacturing distribution. Working knowledge of warehouse and inventory principles. Lean or Six Sigma exposure.
Location, Schedule, and Environment Location:
Arcadia, WI Schedule:
6:00 AM - 3:00
PM Remote:
On-site Environment:
Office-based with standard lighting and moderate noise; occasional time on the warehouse or DC floor with variable temperatures and active material-handling equipment.
Pay:
Competitive compensation based on experience Benefits & Perks Health, Dental, Vision, and Employee Assistance Program Paid Time Off with accrual growth over tenure Paid Vacation, Holidays, and your Birthday off Employee discount on home furnishings Professional development support Tuition assistance Ashley Wellness Centers (where available) and medical tourism Telehealth 401(k) and
Profit Sharing Life Insurance What We Stand For Honesty & Integrity:
Ethical, discreet, and accurate.
Dirty Fingernail:
Own outcomes—inspect details and close the loop.
Continuous Improvement:
Learn fast, standardize, and iterate.
Growth & Results Focus:
Connect initiatives to growth, cost, and profit.
Culture of Leadership:
Lead by influence and reliability.
Customer-Centric & Boundaryless:
Break silos to serve the whole business.
Operational Excellence:
Bring structure to ambiguity with disciplined execution. Learn More Corporate Social Responsibility View Our Corporate Brochure How to Apply If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board. Notices & Legal We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future. Notice to Search Firms We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 401(k) Plans