Exact shift will be determined during the interview. Candidates must be available for an 8-hour shift scheduled between 6:00 AM and 4:30 PM .
Job Type:
Full-Time FLSA Status:
Non-Exempt Position Summary Employment Service Connection, Inc. is currently seeking a dependable and energetic Logistics Administrative Assistant ( LAA) for a busy warehouse and logistics environment. This is not a traditional call-center position. The LAA will work closely with warehouse clerical staff, drivers, customers, and the corporate team to support daily shipping, scheduling, documentation, invoicing, and customer service activities. The ideal candidate will be highly organized, comfortable working with computers, able to multitask in a fast-paced environment, and confident communicating with drivers, customers, and internal departments. Key Responsibilities Warehouse & Shipping Support Check drivers in and out throughout the day. Print Bills of Lading (BOLs) and outbound shipping details. Obtain shipper release numbers, destinations, and trailer information. Assign dock doors to drivers. Track the progress of loads and identify issues that may affect schedules. Monitor product inventory and assist with production and shipping schedules. Enter information accurately into company systems. Prepare and complete daily time-sensitive reports. Customer Service & Administrative Support Provide professional customer service to customers, drivers, vendors, and visitors. Manage incoming phone calls, emails, correspondence, and other communications. Assist customers with questions, concerns, and problem resolution. Support customer order handling, inventory control, and material-handling functions. Prepare customer delivery reports by collecting, reviewing, and summarizing information. Proactively communicate important order, shipment, or delivery information to customers. Maintain accurate and organized customer records and files. Billing & Reporting Assist with processing and reviewing client invoices for accuracy. Maintain active files for customers with outstanding invoices. Assist with aging receivable reports and related documentation. Identify discrepancies and communicate issues to the appropriate department. Qualifications High school diploma or GED required. Minimum 2 years of customer service experience preferred. Previous experience in a warehouse, logistics, shipping/receiving, transportation, or clerical environment is highly preferred. Strong computer and data-entry skills. Working knowledge of Microsoft Office. Experience with Microsoft Office 365 and/or AS400 is a plus. Ability to enter information quickly and accurately. Strong written and verbal communication skills. Excellent attention to detail and organizational skills. Ability to manage multiple priorities and meet deadlines. Strong problem-solving skills. Ability to adapt to changing priorities in a fast-paced environment. Professional, proactive, dependable, and customer-focused attitude. Ability to work effectively with employees at all levels of an organization. Language Skills Must be able to read, write, and communicate effectively in English. Bilingual English/Spanish is a plus. Physical Requirements Ability to sit, stand, and walk throughout the workday as needed. Ability to use computers, phones, and standard office equipment. May occasionally be required to stoop, kneel, crouch, or reach. Ability to lift up to 25 pounds , with or without reasonable accommodation. Work Environment This position operates primarily in an office/clerical setting within a busy warehouse and logistics operation. Candidates should be comfortable working in a fast-paced environment with frequent interaction with drivers, warehouse personnel, customers, and management. This is a drug-free workplace .
Pay & Schedule Starting Pay:
$20.00 per hour Monday-Friday | 8-hour shifts The exact daily schedule will be discussed and determined during the interview. Applicants must have availability to work an 8-hour shift falling between 6:00 AM and 4:30 PM . Apply Today If you have strong customer service and computer skills and are looking for a full-time opportunity in a warehouse/logistics environment, we encourage you to apply. Candidates with previous logistics, dispatch, shipping/receiving, warehouse clerical, BOL, or AS400 experience are strongly encouraged to apply.
Pay:
From $20.00 per hour Expected hours: No less than 40.0 per week
