An Operations Analyst analyzes systems and processes in an organization or business and uses findings to help solve problems and improve management. Uses advanced statistical and mathematical models and computer software to analyze a wide variety of data; collaborates with other analysts and with the management of an organization.
As a Sales Operations Analyst Intern , you'll do more than observe ; you'll contribute to real projects that help our Sales organization make smarter, data-driven decisions. You'll join a collaborative team that will help you get up to speed through hands-on training, coaching , and ongoing support . As you build your skills, you'll have opportunities to take ownership of meaningful work, analyze business challenges, share your ideas , and turn data into recommendations that can make a real impact. You'll work alongside team members and business stakeholders to uncover sales trends, create reports, improve processes , and solve problems. Along the way, you'll gain practical experience in analytics, sales operations, technology , and project management while building skills you can carry into your future career. Direct Supply is building the future of healthcare technology with industry-leading products, solutions , and platforms that help improve the lives of millions of seniors and those who care for them.
What You'll Do and Impact :
Work on real business challenges. Analyze qualitative and quantitative data to provide insights into sales performance and make actionable recommendations to leadership and key stakeholders. Turn data into insights. Create and analyze reports that help the team understand performance and support strategic sales initiatives. Learn from an experienced team. Receive training, coaching , and feedback to help you build your skills, understand the business , and become successful in your role. Bring your ideas to the table. Collaborate with team members and stakeholders to explore new requests, ask questions , and recommend effective data-driven solutions. Make work better. Help manage and improve sales processes and systems, including our CRM, by using AI and technology to help the sales team work more effectively. Build your communication skills. Share project outcomes, insights , and recommendations with your team, business stakeholders , and senior leaders. Grow your ownership. As your skills and confidence develop, take on greater responsibility for projects and cross-functional initiatives.
Skills Needed:
Communicates Effectively. Shares ideas clearly, asks thoughtful questions and actively listens to others. You're comfortable collaborating with different people and are excited to build your confidence presenting insights and recommendations. Enriches Innovation. Brings curiosity and fresh ideas to the team. You're interested in exploring how AI, technology, and different perspectives can be used to solve challenges and challenge conventional norms to create meaningful business impact. Optimizes Work Processes. Looks for opportunities to make work simpler and more effective. You're excited to learn how data, AI, and technology can improve processes and aren't afraid to suggest a better way of doing something. Solves Problems. Enjoys digging into questions, analyzing information, and figuring out why something is happening. You use logic, curiosity, and available technology to explore solutions and are comfortable asking for input along the way. Demonstrated proficiency in Microsoft Excel , including data mining and analysis , and comfort using AI tools such as Claude and ChatGPT .
Experience:
Currently enrolled in a bachelor's degree program in Business, Mathematics, Information Technology, Data Science, Engineering, or a related field. Ability to work part time (15-20 hours per week) during the school year and full time (40 hours) during the summer.
