A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.
$20.00/hour to start , with raises at 30 days and 90 days
Location Requirement:
Must already live in the Sedona/Verde Valley area (no relocation)
About Casa Sedona Inn:
Casa Sedona Inn is one of Sedona's premier boutique hotels and a nationally recognized "Most Romantic Hotel" . With 17 uniquely designed rooms , a serene setting at the base of Thunder Mountain, and Sedona's #1 breakfast restaurant , we offer an exceptional guest experience rooted in warmth, beauty, and personalized service. We are seeking an energetic, responsible, and personable Innkeeper to join our close‑knit team. This is a highly interactive, fast‑moving role ideal for someone who thrives in guest‑facing hospitality and enjoys being active throughout the day. Key Responsibilities Guest Check‑In & Check‑Out — Provide warm, polished service while managing arrivals and departures. Phone & Reservation Management — Answer calls, book rooms, manage dining reservations, and assist guests with questions. Concierge Services — Offer local recommendations; commission available through partner companies. Guest Greeting & Seating — Welcome guests upon arrival and assist with seating for the restaurant. Property Tours During Check‑In — Provide a brief, welcoming tour of the property during check‑in to orient guests and highlight key features. Housekeeping Coordination — Organize daily housekeeping schedules and support team flow. Room Inspections — Inspect rooms prior to arrival to ensure they meet Casa Sedona standards. Light Cleaning Duties — Assist with small cleaning tasks around the inn and restaurant. Who We're Looking For Energetic, personable, and naturally guest‑focused Excellent people skills with a warm, professional demeanor Ability to multitask with ease in a fast‑paced environment Comfortable walking 5,000-10,000 steps per day , including stairs High level of reliability, responsibility, and team collaboration Strong communication skills and polished presentation Must already live locally — this is NOT a live‑in position Physical & Role Requirements This is not a desk job — it is active, engaging, and movement‑based Ability to be on your feet for extended periods Comfort navigating stairs throughout the day Ability to lift moderate weight when assisting housekeeping or operations Why Join Casa Sedona Inn Work in one of Sedona's most beautiful and serene boutique properties Be part of a supportive, friendly, and professional team Enjoy a role with variety, guest interaction, and meaningful impact Opportunities for growth, cross‑training, and long‑term stability
