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BS
Blue Star Gas
Division Manager - Propane Company
Career Insights for Operations Supervisor (General)
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Based on California data
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$88,915 / year median in California
+7% projected growth
Job Description
JOB SUMMARY
The division manager position is responsible for ensuring the safe and productive day-to-day distribution activities of the retail and terminal operation. The ideal candidate will be a hands on team leader that motivates the division staff, while providing guidance and direction to obtaining the goals of the division. In addition to being a team leader, the successful candidate must possess excellent communication skills and be able to maintain a high level of customer service. Additionally, the successful candidate must possess a strong understanding of our retail propane operations and have the ability to utilize current and future computer software tools to enhance division efficiencies. This multi-faceted position will require a solid background in safety, customer service, DOT and regulatory compliance, employee relations and strong computer skills.ESSENTIAL DUTIES & RESPONSIBILITIES
- Analyze and execute operational business plans for profitability.
- Manage P & L and controllable expenditure statement
- Analyze and review division reports
- Assist with Accounts Receivable collection
- Enforce and maintain company policies and procedures
- Understand and interpret Federal, local and state regulations for compliance
- Ensures company compliance with safety codes and policies including the maintenance and repair of division fleet.
- Appropriately creates implements and executes strategies to achieve business plan objectives.
- Effectively manage staff for improved efficiencies and performance.
- Assists in the division's sales by increasing customer base. Works with the sales team to obtain quality long term sustainable growth.
- Works closely with & provides field support to the service & delivery departments, executes highest level of customer service.
- Interviewing, hiring, and training division staff.
- Proactively addresses and resolves employee/customer issues with fairness.
- Appraises employee work performance and behavior.
- Reviews daily work to ensure accuracy and proper documentation from all departments .
DESIRED COMPETENCY & SKILLS
- Must be multi-task capable
- Be able to resolve problems and issues effectively & efficiently
- Must be able to work well under pressure while providing completed results
- Strong organizational and communication skills
- Accurate& detail oriented
- Mechanically inclined
- Appliance repair/installation experience
- Willingness to challenge the status quo
- Strong computer skills
- Ability to work well with others
DESIRED EDUCATION AND/OR EXPERIENCE
- Specialized training related to the LP Gas field (CETP, outside source certifications….)
- Prior management or supervisory experience
- Knowledge or experience involving rail terminal operations.
MINIMUM JOB REQUIREMENTS
- Minimum of high school diploma or equivalent
- At least 5 years in the propane gas or gas distribution services industry
- Commercial Class B License with proper endorsements