Meritage Wine Market & Tasting Room Encinitas, CA Apply Job Description:

Job Description:

Wine-Tender & Retail Support Staff:

PT Position +/- 25 Hrs per

Week Job Summary:

The primary role is to promote sales and ensure positive customer experiences. This hybrid position combines front-of-house hospitality with back-of-house operational support. The ideal candidate blends food and beverage experience with a passion for wine culture. This role requires availability for prime weekend shifts, specifically Thursday, Friday, and Saturday evenings.

Key Objectives:

Directed Tastings:

Lead guests through curated wine flights and educational pours at the wine bar.\n

Tasting Room Service:

Deliver exceptional, welcoming hospitality to guests visiting the tasting room.\n

Store Customer Service:

Greet, guide, and assist customers browsing the retail floor.

Daily Tasks & Responsibilities:

Provide exceptional customer service and sales support across the bar and retail floor.\n
Conduct directed tastings and articulate wine profiles, pairings, and stories to guests.\n
Process orders efficiently using the point-of-sale (POS) system.\n
Assist in maintaining floor visual standards.\n
Open and close the tasting room during designated Thursday, Friday, and Saturday evening shifts.

Requirements:

Over 21.\n
Valid Driver's License; Acceptable Motor Vehicle Record; Proof of Insurance; Background Check.\n
Minimum 1 year in hospitality, food/beverage and/or retail preferred.\n
Knowledge of wine products and the wine industry required.

Qualifications & Core Competencies:

Communication:

Strong verbal communication skills to engage guests and collaborate with staff.\n

Organization:

Excellent organizational and problem-solving skills to multitask daily.\n

Growth Mindset:

Open to feedback and committed to continuous improvement.\n

Work Ethic:

Passionate about their quality of work and dedicated to high service standards.\n

Teamwork:

Work as a team player to efficiently complete job tasks.\n

Proactivity:

Have a proactive approach to the position by identifying tasks during downtime.\n

Physical Requirements:

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