A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.
Shower Ministry Assistant Coordinator - Morning or Afternoon Shift First Presbyterian Church of Garden Grove Garden Grove, CA Job Details Temporary | Part-time $16.90 an hour 2 hours ago Qualifications Teamwork Operations management Volunteer management Customer inquiry handling Patrolling Full Job Description Mission The Shower and Outreach Ministry at First Presbyterian Church of Garden Grove provides showers, meals, and supportive services to unhoused individuals. The program's goal is to extend compassion, restore dignity, and offer connection through consistent community care.
Part-Time (Up to 12 hours per week with possibility of extended work hours based on management approval in advance , addition to dependent on funding staff availability)
Wage:
$16.50 per hour
Schedule:
Tuesdays and Thursdays, 6:00 am-12:00pm or 10:00 a.m. - 4:00 pm Position Summary The Assistant Coordinator - Afternoon (Coordinator-in-Charge) serves to support the operations of the shower and meal ministry program. This part-time role involves overseeing participant engagement, operational tasks, and closedown procedures, while stepping in as Coordinator-in-Charge (CIC) as needed. The position reports directly to the Shower Director and involves up to 12 per week, primarily on Tuesdays and Thursdays from 10:00 AM to 4:00 PM (The role oversees an average of 35-45+ participants weekly, ensuring smooth, respectful, and efficient service delivery. Essential Duties & Responsibilities Morning Setup and Volunteer Support 1. Ensure necessary supplies, such as shampoo for showers, are available and restocked. Notify Shower Director to replenish low supply as needed. 2. Greet volunteers, check on their well-being, and confirm they not having any difficulties performing their duties. Participant Support and Engagement (During Hours of Operation) 3. Facilitate participant access to mail at scheduled and appropriate times. 4. Maintain high visibility by greeting participants, being approachable, and ensuring they know support is available. 5. Respond promptly and professionally to participant questions, inquiries, and concerns. 6. Monitor participant activities and interactions in collaboration with other volunteers to promote a safe environment. 7. Enforce ministry rules consistently, including addressing disciplinary needs; as a last resort, instruct disruptive participants to leave (with potential return the next day if no police involvement; permanent ban if police-escorted). 8. Patrol the campus, including the quad, front areas (including Sanctuary, FPCGG & VPC Memorials), back of campus, Montessori Preschool and parking lots to ensure participants are in authorized areas. 9. If participants are not complying promptly, contact the Main Coordinator first; if necessary, call Garden Grove PD for assistance and cancel if compliance occurs. Closedown Procedures (11:00AM -12:00PM) 10. Make announcements at 11:00AM, 11:15AM, 11:30AM, and 11:45AM regarding remaining time, with increasing firmness, emphasizing the need to clear the campus by noon. 11. Assist with the cleaning of shower restrooms where showers are taken. 12. Assist with putting away any ministry gear back into Storage/Mail room. 13. Make sure no trash is found around quad and campus. 14. At 12:00 PM, work with volunteers to verify that anyone remaining on campus has a valid reason, such as OC Health or medical needs. Once their purpose is confirmed, ensure they leave promptly. After Hours (12:00PM - 4:00PM) 15. Patrol the campus and parking lot to prevent unauthorized access in designated areas. 16. For escalating situations, notifying the Shower Director first; call Garden Grove PD if necessary. 17. Verify that ministry cleanup is completed to 100% standards, including shower restrooms, trash cans, quad, hall, kitchen, choir room, front hall, and washing shower towels. 18. Assist with overall closedown procedures to ensure the campus is secure and ready for non-ministry use. 19. Call Garden Grove PD if any participants are not cooperating when asked to leave by noon as required. 20. Provide after-hours status reports to Shower Director as requested. Records and Reporting 21. Record operational metrics, summaries, and miscellaneous key data. 22. Submit weekly reports to the Shower Director for review and continuous improvement.
Pay:
$16.90 per hour Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to
