A Director of Operations is responsible for the day-to-day operations of a company or organization. Plans, organizes, directs and evaluates delivery of goods and services. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.
Competitive salary based on experience About the Opportunity Our client is seeking an experienced and mission-driven PACE Center Director to lead the daily operations of a Program of All-Inclusive Care for the Elderly (PACE) Center and associated Alternative Care Settings (ACS). This senior leadership role is responsible for operational performance, strategic execution, regulatory compliance, quality outcomes, participant satisfaction, and interdisciplinary team effectiveness. Position Summary The PACE Center Director serves as the site leader for the assigned PACE Center and Alternative Care Settings (ACS), reporting directly to the Executive Director. This position oversees clinic operations, rehabilitation, social services, transportation, dietary services, day center operations, home care, and interdisciplinary collaboration to ensure operational excellence and participant-centered care. Key Responsibilities Operational Leadership Provide overall leadership and accountability for center operations, participant experience, quality outcomes, and operational performance. Oversee daily operations across all service lines. Monitor enrollment, staffing, operational metrics, and center capacity. Ensure consistent implementation of policies, procedures, and workflows. Team Leadership & Development Supervise department managers and operational leaders. Promote accountability, collaboration, and continuous improvement. Support recruitment, onboarding, coaching, and leadership development. Ensure leaders achieve departmental goals and performance expectations. Quality, Compliance & Regulatory Oversight Ensure compliance with CMS, PACE, federal, state, and local regulations. Lead operational readiness for audits and surveys. Oversee quality improvement, infection control, emergency preparedness, participant rights, and risk management. Interdisciplinary Team Leadership Support effective interdisciplinary team workflows and participant care planning. Promote communication and coordination across clinical and operational departments. Ensure documentation meets regulatory standards. Strategic Planning & Financial Management Participate in strategic planning and program growth initiatives. Manage departmental budgets and monitor financial performance. Support enrollment growth and operational efficiency. Required Qualifications Bachelor's Degree in Healthcare Administration, Business Administration, Nursing, Social Work, Public Health, or related healthcare field. Minimum 5-7 years of progressive healthcare leadership experience. Experience leading multidisciplinary teams in healthcare, senior care, managed care, home health, or integrated care settings. Current Basic Life Support (BLS) Certification. Valid California Driver's License. Preferred Qualifications Master's Degree (MHA, MBA, MPH, or related field). PACE or integrated care experience preferred. Experience serving frail elderly populations. Professional healthcare licensure preferred. Core Competencies Healthcare operations and regulatory compliance expertise. Knowledge of PACE regulations and interdisciplinary care. Leadership, strategic planning, financial management, and analytical skills. Strong communication, collaboration, and problem-solving abilities. Ability to lead operational excellence and organizational growth. Benefits Competitive salary based on experience. Medical, Dental, and Vision Insurance. Retirement Plan with Employer Contributions. Paid Time Off and Holidays. Flexible Spending Accounts (FSA). Wellness Programs. Professional Development Opportunities. Mission-driven culture focused on improving the lives of older adults. Equal Opportunity Employer Our client is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected characteristic under applicable law. Talent Connect Executive Search & HR Solutions This search is being conducted on behalf of a confidential client.
