Senior Operations Manager Transportation Rancho Cucamonga Facility Chedraui USA is searching for an experienced Senior Operations Manager Transportation for our facility located at 12430 4th St. Rancho Cucamonga, CA 91730. Who We Are At Chedraui USA, we're dedicated to nourishing communities through our shared love of food, family and tradition. Our mission is to provide customers with an exceptional shopping experience with the freshest selection available across all our retail banners, and our people are at the heart of what we do. With a rich history originating in Mexico in 1921, Chedraui USA was formed in 2021 following the renaming of Bodega Latina Corporation, the U.S. subsidiary of Grupo Comercial Chedraui. Today, the company serves as the fourth largest grocery retailer in California with sales of $8 billion annually, operating more than 370 stores across five states in the western U.S.

under three store banners:

El Super, Fiesta Mart and Smart & Final. We are made stronger by our family of more than 24,000 associates, who proudly serve in our stores, warehouses and corporate offices. Our team is continually looking for talented individuals to bring our mission to life. Your success starts here! Our Advantage Competitive Benefits & Pay Talent & Leadership Training Career Advancement Supportive Teams And More!

JOB SUMMARY

The Transportation Senior Operations Manager is responsible for overseeing all aspects of the daily transportation operation as well as managing 3rd party carriers The ideal candidate will have strong leadership skills, experience in transportation management, and a thorough understanding of logistics in a multi-temperature environment.

DESCRIPTION OF TASKS

The Senior Operations Manager supervises and coordinates all activities within a multi-temperature transportation operation. They forecast daily and weekly equipment needs, manage the budgeting and financial forecasting process for transportation, manage a routing team and the daily routing functions, manage frontline managers, coordinate 3rd party transportation needs, including daily servicing of our business, forecasting equipment needs. They strive to maximize the efficiency of the operation through KPI management, such as routed cube per trailer, cost per load, cost per mile, and transportation expense % sales.

ESSENTIAL JOB FUNCTIONS

Transportation Management:

Partner with DC operations leadership to ensure the timely flow of merchandise to stores daily Supervise and coordinate all transportation activities within the multi-temperature warehouse operations. Optimize daily routing to maximize cube per trailer and minimize transportation expense Coordinate store delivery schedules with Store Operations partners Coordinate with 3rd party carriers daily and weekly equipment needs to ensure on time delivery to stores Communicate to stores and store operations partners daily delivery ETAs and any delivery delays that arise Manage the outbound spend for all transportation activities Update reports and other spreadsheets to track KPIs and all financial metrics associated with transportation Manage transportation transitions between DCs and carriers. Respond and address issues related to transportation and customer service needs

Team Leadership:

Lead and motivate a team of transportation frontline managers and transportation associates. Provide guidance, training, and performance feedback to ensure a high level of efficiency, accuracy, and quality in the transportation department.

Compliance and Safety:

Ensure compliance with logistical standards and regulations including but not limited temperature monitoring, product traceability, and quality control measures. Enforce safety protocols and quality assurance standards, conducting regular inspections, audits, and training sessions to mitigate risks and maintain a safe working environment.

Process and Performance Optimization:

Identify opportunities for process improvement in transportation operations across all temperature zones. Implement efficiency enhancements and streamline workflows to increase efficiency and reduce operational costs. Utilize transportation management systems (TMS) and temperature monitoring devices to monitor trailer temperatures

Vendor and Customer Management:

Manage relationships with suppliers, carriers, and service providers involved in product transportation and storage. Collaborate with customer service teams to address customer inquiries, resolve delivery discrepancies, and provide timely updates on order status and delivery schedules.[LR1][MG2]

Budget and Continuous Improvement:

Develop and manage the budget for transportation operations. Monitor expenses and allocate resources effectively to support operational requirements and strategic initiatives. Drive continuous improvement initiatives in transportation operations leveraging data analysis, feedback from stakeholders, and industry best practices to enhance efficiency, quality, and customer satisfaction.

EDUCATION/TRAINING/EXPERIENCE/SKILLS

Bachelor's degree in supply chain management, logistics, business administration, or a related field (or equivalent work experience). Three to five years of experience in transportation management, with a focus on chill and/or frozen transportation operations[JA1] is preferred. Certification in warehouse management and/or cold chain logistics (e.g., CSCP, GCCC) is preferred.

Skills:

Strong leadership and communication skills. In-depth knowledge of cold chain logistics principles. Analytical skills and the ability to interpret data. Effective problem solving and communication skills. Strong work ethic, self-motivation, and positive attitude. Ability to manage multiple tasks, manage time efficiently, and attend to details.

ENVIRONMENTAL CONDITIONS

This position is both office-based and warehouse-based. The office is situated in a warehouse office setting and climate-controlled environment. However, the role also supports warehouse operations and requires work in various parts of the warehouse. The warehouse is considered a standard multi-temperature warehouse environment where the temperatures vary considerably: General indoor warehouse temperature is partially dependent upon the outdoor temperature. Chill/Produce refrigerated coolers are maintained at 40-45 degrees. Frozen refrigerated coolers are maintained between 0 and 25 degrees. Some of the cold environments require special uniforms.

ACCESSABILITY

Reasonable accommodations required by law may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business delivery schedules, order inputs, selection, hours of service, overtime, attendance and punctuality are essential job functions (in addition to the essential job functions listed above). Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

COMPENSATION

The salary range for this position is $110,000.00 to $140,000.00 annually. The actual starting pay will be determined by a number of qualifications, including, experience and relevant skills. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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