Job Summary Dapper Dine & Lounge is seeking a professional, organized, and guest-focused Guest Services Coordinator to support front-of-house operations and ensure a welcoming dining experience. The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to coordinate guest requests and service activities efficiently in a fast-paced hospitality environment. Key Responsibilities Welcome guests and provide courteous, professional service upon arrival. Coordinate guest seating, reservations, and general dining room requests. Respond to guest questions regarding menus, services, and restaurant procedures. Monitor guest needs throughout their visit and coordinate timely assistance. Communicate effectively with servers, kitchen staff, hosts, and management. Assist with managing reservations, guest inquiries, and special requests. Maintain accurate guest information and service-related records when required. Address routine guest concerns professionally and escalate complex issues to management. Help coordinate special occasions, group visits, and other guest service arrangements. Maintain a clean, organized, and welcoming front-of-house environment. Assist with point-of-sale transactions and other routine administrative tasks. Monitor service flow and help the team maintain efficient operations during busy periods. Follow restaurant service, sanitation, safety, and hospitality standards. Assist with opening, closing, and other daily front-of-house procedures. Qualifications Previous experience in hospitality, restaurant service, guest relations, or customer service preferred. Strong verbal and written communication skills. Excellent organization and time-management abilities. Professional, friendly, and customer-focused attitude. Ability to manage multiple guest requests while maintaining attention to detail. Strong problem-solving and interpersonal skills. Comfortable working with POS and basic reservation or scheduling systems. Ability to work effectively as part of a team. Reliable, punctual, and adaptable in a fast-paced environment. Flexibility to work evenings, weekends, and holidays as needed. About the Company Dapper Dine & Lounge is a hospitality-focused dining establishment dedicated to providing a welcoming atmosphere, attentive guest service, and a positive dining experience. The team emphasizes professionalism, efficient service, teamwork, and customer satisfaction across daily restaurant operations.

Pay:

$18.00 - $22.00 per hour Expected hours: 44.0 per week

Work Location:

In person