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JM
J&J Maintenance Inc.
Regional Operations Coordinator
Career Insights for Operations Manager (General)
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Scorecard
Based on Connecticut data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$121,815 / year median in Connecticut
+4% projected growth
Job Description
Job Summary The Regional Operations Coordinator supports day-to-day operations across multiple client locations and serves as a key resource for Regional Managers, Regional Coordinators, and site teams. This role coordinates operational reporting, quality and compliance activities, procurement, staffing, equipment, and administrative processes while helping identify issues, improve processes, and maintain consistency across regions. Primary Job Functions Coordinate regional operational and administrative activities, including reports, trackers, action items, site needs, and cross-functional follow-up. Monitor quality-control inspections and operational performance; identify trends and deficiencies, maintain accurate EVPRO/Smartsheet reporting, and coordinate corrective actions. Support safety and compliance requirements, including employee training records, incidents, corrective actions, impacts, and applicable company, client, union, and regulatory requirements. Coordinate procurement and Purchase Order activities through JAMIS, including PO creation, receiving, tracking, billing discrepancies, budget support, and RTX account requirements. Coordinate equipment maintenance, repairs, replacements, supply needs, and vendor services to support site operations. Support regional staffing and onboarding activities by coordinating requisitions, tracking vacancies, and partnering with Regional Managers, Human Resources, Talent Acquisition, and Site Management. Track client compliments, complaints, and service concerns and support Regional Managers with corrective actions, client meetings, inspections, and operational reviews. Administer the 32BJ portal for assigned Connecticut union locations and maintain required employee, site, and compliance information. Serve as a primary resource for Regional Coordinators by providing process guidance, troubleshooting support, training, and coordination with corporate departments. Identify recurring operational challenges and help develop standardized processes, tools, and resources that improve consistency and efficiency across regions. Support new site start-ups, transitions, expansions, and other regional initiatives as required. Other duties as required. Education, Experience and Certification Education Level Required
- High School Diploma High school diploma or GED with relevant operations, facilities, administrative, or related experience. Preferred
- Associate's Degree Relevant degree. Years of Experience Required
- 2+ years Experience in operations, administration, facilities management, procurement, or related service environment. Preferred
- 3+ years Experience supporting multiple locations, regions, or operational teams. License/Certification Preferred
- Certification Microsoft Certifications.
THIS DOCUMENT SHOULD NOT BE CONSTRUED AS CREATING A CONTRACT OF EMPLOYMENT BETWEEN CBRE GOVERNMENT & DEFENSE SERVICES AND ANY OF ITS EMPLOYEES OR OTHERWISE ALTERING AN EMPLOYEE'S AT WILL EMPLOYMENT RELATIONSHIP WITH CBRE GOVERNMENT & DEFENSE SERVICES.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.Benefits
- Dental Insurance