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SERVPRO of Albany

General Manager

Career Insights for Director of Operations

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What they do

A Director of Operations is responsible for the day-to-day operations of a company or organization. Plans, organizes, directs and evaluates delivery of goods and services. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.

$140,254 / year median in Georgia

+13% projected growth

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Job Description

Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance SERVPRO® of Albany SERVPRO® of Americus SERVPRO® of
Bainbridge, Blakely, Camilla Position:
General Manager Reports to: Director of Operations & Administration and/or Owner Do you want to be a leader in a great company? Then, do not miss your chance to join our franchise as the new General Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"! Our franchise is seeking someone who is a rare "high achiever" to fill a key leadership role. As the General Manger, you will be responsible for hiring, training, and motivating the management team and for the overall success of the company. If you are self-motivated, have excellent management, communication, and interpersonal skills, and enjoy challenging situations, then you will thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero ! Primary Responsibilities Provide the planning, budgeting, goals, objectives, and development of the Marketing, Production, Construction, and Office Teams Lead a team of managers as they respond to and manage restoration and construction projects Ensure clear two-way communication with owner, managers, team members, property owners, and clients Ensure customer and client satisfaction Oversee all project estimating, job costing, and quality control for jobsites and files Ensure job processes and procedures are followed, including safety training and guidelines Oversee and assist with human resources and training functions, including recruiting, hiring, training, and development of managers and staff, as necessary Ability to manage and monitor multiple operational divisions (managers and staff) Position Requirements Effective written and oral communication Intermediate math skills 5+ years management experience, restoration industry experience a plus Excellent leadership skills Proficient computer skills Knowledgeable at job costing, and quality control Ability to successfully complete a background check subject to applicable law Pay Rate Competitive salary based on experience. Base Salary - $60,000 - $80,000 Bonus Structure based upon revenue goals SERVPRO® of Albany/Americus is an
EOE M/F/D/V
employer All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.