Operations Manager, Field Operations

OPERATIONS MANAGER, FIELD OPERATIONS

Company

• Confidential, Champaign
• Urbana
• Savoy
• Mahomet, IL If you're the person who keeps things organized and flowing optimally, notices when something is off, and likes making systems run better… this role will feel natural to you.

We're looking for someone who thrives behind the scenes —managing operations, building successful teams, coordinating jobs, thinking logistically, and keeping our systems clean and accurate so the business runs smoothly. You'll sit at the center of operations, working across sales, production, and finance to make sure nothing falls through the cracks. Our client a premier landscaping and lawn care company, is seeking their next management team member, an Operations Manager, Field Operations .

• Are you an internal systems thinker for the benefit of the external company?
• Do you find satisfaction in creation of systems and completion of tasks?
• Are you looking for a position in a fast-growing service industry company?

If everything you have read so far is a "yes", we may have a place for you and your talents on our client's team at their Champaign County's location! We are hiring an Operations Manager, Field Operations to help meet the needs of our amazing clients. Why work for our Client? Year-Round, Full-time Position Competitive Salary starting at $85,000

• $95,000 a year
• depending upon experience!

Bonus Structure:

Quarterly performance bonus tied to results

Total Compensation Potential:

Up to $135,000 + 401k with 4% match Paid Time Off (PTO) Paid Holidays Company Vehicle for use during the business day A little bit about this position: This role will own day-to-day field operations and crew performance across lawn maintenance, landscaping, fertilization, and snow. The role will drive quality, efficiency, scheduling performance, safety, and profitability through strong dispatching, leadership, and operational standards. What You'll Be Doing Dispatching, routing, and scheduling, Snow operations Quality control and training Job costing and weekly numbers Field leadership and HR Coordination Escalated customer issue resolution and commercial bidding support Shop and equipment readiness Safety and compliance Valid driver's license and ability to be insured on company policy This Role Is For You If You like structure, systems, and organized data You're detail-oriented and naturally catch mistakes You follow through and don't need to be reminded You can manage multiple moving parts without getting overwhelmed You're comfortable working across teams and keeping things aligned This Role Is NOT For You If You need constant direction or supervision You struggle with organization or prioritization You avoid accountability or difficult conversations You get overwhelmed in a fast-moving environment

Requirements, Knowledge, Skills, and Abilities:

Associate degree or equivalent education plus work experience Five (5) years of experience in operations management in the green industry (lawn care or landscaping) required Experience doing lawn care and landscaping work in the field Excellent computer skills, including a high degree of proficiency in Microsoft Word and Excel High Energy and dynamic personality Excellent multi-tasking and time management skills Proven ability to find and implement solutions for inefficiencies within a company Proficient in technology, team management, verbal and written communication Collaboration experience but comfortable working alone or without supervision Ability to understand landscaping drawings Ability to work with hand tools, power tools, small engine equipment, heavy equipment, and materials as needed Understanding of business financial concepts, such as Gross Sales, Margins and Markups, Job Costing, Expenses Control, COGS, and Profit and Loss Knowledge of Quality control and inventory control Experience in Hiring, Training, and Scheduling Demonstrated Problem Solving/Analysis skills Excellent Customer Service and Client Focus Strong logistical skills Ability to maintain composure and keep a positive attitude Demonstrated conflict resolution skills Ability to lift a minimum of 50 lbs. Ability to work flexible working hours, including Saturday work, if necessary, and longer work weeks during the busy season Required attendance during snow and ice events Valid Driver's license and insurable on a company policy English—fluency in reading, writing, and speaking is required Be able to perform physical work if necessary such as lifting, bending, stretching, reaching, standing for long periods, sitting for long periods, speak, read, write, type, hear, etc. while performing work in a vehicle, or an office, job sites, and other locations in all types of weather conditions. Bonus Points if you have any of these: 7 years of related experience in the green industry Extensive knowledge and experience of specific materials, methods, tools, and equipment required to complete various lawn care/landscaping practices Familiarity with CRM Software Bi-lingual English and Spanish (Preferred but not required) An Operations Manager, Field Operations must have excellent communication and people skills, with a focus on employee relations, team building and culture. System-based, process-oriented thinking is a key to success. If you also think logistically, love to create and refine systems, love the outdoors and the landscape, lawn care, and gardening industries, we want to hear from you!

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Words :

Maintenance Manager, Lawn Manager, Landscape Manager, Lawn and Landscape Manager, Horticulture Manager, Maintenance Leader, Lawn Supervisor, Division Manager, Department Manager, Production Manager, Operations Supervisor, Production Supervisor, Regional Manager, District Manager, landscaping, lawn care, lawn maintenance, fertilization, weed control, herbicides, pesticides, tree and shrubs, snow plow, snow control, ice control, snow plow driver,

SIMA, NALP Pay:

$85,000.00

• $95,000.

00 per year

Benefits:

401(k) Paid time off Application Question(s): Will you be able to commute to Champaign county daily? Are you bilingual

• English and Spanish? (preferred
• not required) Do you verify that you meet all the minimum requirements of this position?

Education:

Associate (Preferred)

Experience:

professional lawn care/landscaping field: 3 years (Preferred) operations management in the green industry: 5 years (Preferred)

License/Certification:

Driver's license and are insurable on a company policy (Required)

Work Location:

In person