Operations Manager Warehouse on Wheels Crest Hill, IL Job Details Full-time $80,000 - $90,000 a year 18 hours ago Benefits Health insurance Paid time off Qualifications Revenue growth Business development management Customer communication Performance improvement leadership Customer relationship building Management Managing logistics operations teams Team leadership Commercial truck driving Operations coordination Sales needs analysis Client rapport building CDL A Mid-level Key Performance Indicators Business development Decision making Customer engagement Leading team collaboration initiatives Logistics company experience Client growth strategy Operational excellence initiatives Implementation of strategic initiatives Leadership Customer service problem-solving Full Job Description We're looking for an Operations Manager who owns outcomes, strengthens customer relationships, and drives growth. This role blends hands-on operational expertise with proactive business development. You'll be the person who sees problems early, solves them decisively, and empowers others to do their best work. If you thrive in autonomy, communicate clearly, and follow through relentlessly, you'll fit right in. A Class A CDL is a major plus. What You'll Do Lead day-to-day operations with full accountability for performance, reliability, and continuous improvement. Build strong customer relationships through responsiveness, transparency, and on-site engagement. Identify customer needs and turn them into solutions, service improvements, and new business opportunities. Coordinate across teams to ensure seamless execution and consistent service delivery. Track KPIs, spot trends, and drive initiatives that improve efficiency and profitability. Represent the company professionally in meetings, reviews, and growth discussions. Leverage CDL experience (if applicable) to strengthen logistics insight and operational credibility. What You Bring Proven operations leadership experience in a service-based or logistics-driven environment. Strong customer-facing skills with a track record of building trust and expanding business. Clear, confident communication and a bias for action. Ability to make smart decisions without unnecessary hierarchy. Strategic thinking paired with tactical execution. Class A CDL preferred but not required. Benefits We offer competitive pay, including bonus structure and a comprehensive benefits package designed to support you and your family, including: Health and wellness coverage Retirement savings opportunities Paid time off Career growth and development A performance-driven environment where results are recognized You'll have real authority, real responsibility, and real impact. We want someone who takes ownership and builds relationships that last. If you're as comfortable solving problems in the field as you are discussing strategy with leadership, you're exactly who we want to meet.