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Homer Companies

Operations Supervisor

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What they do

An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.

$82,131 / year median in Illinois

+4% projected growth

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Job Description

Operations Supervisor Homer Companies - 1.7 Lockport, IL Job Details Full-time $25 - $27 an hour 21 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Equipment service recordkeeping City street navigation Road transportation operations Email customer support Microsoft Outlook Management Phone communication Spreadsheets Coaching Service scheduling Staff scheduling Logistics customer service Team scheduling Mid-level Incident Escalation Private fleet operations Map reading Bachelor's degree Real-time vehicle tracking Vehicle maintenance documentation Dispatch record maintenance Fleet safety management Order processing Business operations Escalation handling Task assignment Communication skills Operations planning Client interaction via phone calls
Full Job Description Operations Supervisor Position:
Operations Supervisor -
Full Time Department:
Homer Industries, LLC.
Job Summary:
The Operations Supervisor responsible for assisting in overseeing the daily operational activities to ensure our business runs smoothly and efficiently every day. The ideal candidate thrives in a fast-paced environment and excels at daily problem solving in order to seamlessly execute our daily workload. They may also perform various administrative tasks to ensure the smooth operation of the front office.
Duties & Responsibilities:
Assist in scheduling and executing daily workload. Supervise fleet activities, ensuring drivers are dispatched quickly and loads are assigned/delivered efficiently. Act as the main point of contact and maintain communication with customers on planning and delivering materials to their site. Ensure accurate order entry and scheduling of deliveries. Utilize GPS systems to track equipment and adjust for delays in real time. Monitor for safety and coach drivers when needed. Present pertinent information to managers. Serve as escalation point for driver breakdowns and communicate with correct party to resolve issues. Maintain driver records and maintenance request reports. Performs other related duties as assigned
Qualifications:
Bachelor's degree preferred Ability to work 40-50 hours on site with overtime pay Ability to create and read maps/familiarity of Chicagoland area Excellent customer service skills Effective telephone (oral) and written (email) communication skills Strong PC skills such as Microsoft programs including Word, Excel and Outlook. Ability to multitask in a fast-paced team-oriented environment and also independently Attention to detail
Benefits:
Starting pay is $25-27/hr Pay is determined by experience, skill, education, and other factors Able to enroll in benefits after 60-day new hire probation period Health Insurance Dental and Vision Insurance Life Insurance Short- and Long-Term Disability 401(k) Retirement Plan and employer matching (up to a certain amount) and 100% vesting as soon as contributions are made Paid Time Off Paid Holidays (6) Homer Companies is a second-generation, family-owned, full-service tree care company that provides unparalleled services throughout the Midwest. Homer is an EEO Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, disability, veteran status, sexual orientation or any other protected characteristic. A great work atmosphere with top pay! Direct any questions regarding the Operations Supervisor position to .

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance