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Love’s Travel Stops

Operations Manager

Career Insights for Operations Manager (General)

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Based on Indiana data

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What they do

An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.

$99,348 / year median in Indiana

+9% projected growth

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Job Description

Benefits:
  • Fuel Your Growth with Love's - company funded tuition assistance
  • Paid Time Off
  • Flexible Scheduling
  • 401(k) - 100% match up to 5%
  • Medical/Dental/Vision Insurance after 30-days
  • Competitive Pay
  • Career Development
  • Quarterly Bonus Program
  • Profit-Sharing Opportunity Welcome to Love's!
At Love's, our Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact.
Job Functions:
  • Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
  • Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
  • Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
  • Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
  • Understand financial reporting to include analyzing profit and loss statements and affecting changes to capture and capitalize on opportunities.
  • Collaborate with managers in the efforts of talent acquisition.
Requirements:
  • 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
  • 2+ years managing operations with an annual sales volume of $2+million.
  • 2+ years affecting and deciphering budgets and P&L statements.
  • 2+ years supervising and training 5-10+ employees.
  • Ability to successfully complete a pre-employment drug screen and background check.
Additional screening may include a motor vehicle check and/or DOT Physical.
Skills and Demands:
  • Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Excellent communication and interpersonal skills with a customer satisfaction focus.
  • Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
  • Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.
Pay:
Up to $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Paid time off Parental leave Vision insurance
Work Location:
In person