ESSENTIAL FUNCTIONS

Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives\nManagement responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity\nPlans, organizes, staffs, directs and controls specific day-to-day operations\nResponsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)\nAnalyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results\nLeads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis\nParticipates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters\nParticipates in the development of and responsible for administering company safety strategies and programs\nInvestigates, resolves and/or escalates customer service issues, as appropriate\nResponsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety\nMentors and develops critical skill sets for new and/or less-experienced Operations Supervisors\nAdapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner\nPeforms other duties as assigned Minimum Education High school diploma or GED required; Bachelor's degree preferred.\nIn lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree\nBachelor's Degree (preferred). Minimum Experience Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience. Knowledge Skills and Abilities Ability to inspire a shared vision and empower and motivate a team\nDemonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups\nProven ability to apply sound business judgment to establish and accomplish goals\nVerbal and written communication skills necessary to communicate with various audience levels and group sizes\nAbility to effectively provide employees instruction on process and practice\nAbility to read, interpret and draw conclusions from numerical data and written information\nSoftware skills, including use of Microsoft Office software and web-based applications\nAbility to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications\nAbility to mentor, coach and act as a knowledge resource to other employees. Job Conditions May need to lift and carry up to 50 pounds\nMay work in hot or cold temperatures\nMay work in an environment with loud noise and fumes\nMinimal travel required

Preferred Qualifications:

Pay Transparency:

Pay:

$24.75 - $38.43/hr

Additional Details:

For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under

Federal Employment Laws:

Know Your Rights\nPay Transparency\nFamily and Medical Leave Act (FMLA)\n

Employee Polygraph Protection Act E-Verify Program Participant:

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). 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