Operations Manager Operations Manager

• Amazon DSP |

Delivery & Logistics Location:

16604 Industrial Ln, Williamsport, MD 21795

Compensation:

About Horizon Logistics Horizon Logistics is an Amazon Delivery Service Partner (DSP) proudly serving the Williamsport community. We're a growing delivery and logistics operation looking for a hands-on Operations Manager to lead our team, drive performance, and take ownership of dayto-day execution. If you're a results-driven leader who thrives in fast-paced logistics environments, we want to hear from you. Why You'll Love This Role

• Competitive pay
• an hour with competitive benefits
• Leadership opportunity
• Build and develop a high-performing delivery and dispatch team
• Direct impact
• Your decisions drive real business results every day
• Growth potential
• Advance your career within a growing Amazon DSP
• Dynamic work
• No two days are the same in delivery and logistics operations
• Health insurance, 401k, PTO, Educational assistance, direct leadership coaching from the DSP.

What You'll Do:

Operations Manager Responsibilities

• Oversee daily delivery and logistics operations, ensuring all routes are executed successfully
• Lead and develop the Dispatch team to ensure strong execution from warehouse departure through route completion
• Drive DSP scorecard performance and implement action plans for continuous improvement
• Own fleet readiness, vehicle availability, and uptime across all delivery vehicles
• Manage vendor relationships including insurance, maintenance, dealerships, and rentals
• Coordinate with Amazon station leadership on volume planning, reliability, and delivery performance
• Conduct interviews and support hiring decisions to build a strong driver and operations team
• Monitor delivery metrics, route operations, and driver performance data daily
• Identify operational risks and implement corrective actions proactively
• Manage accident/incident follow-up and resolution
• Ensure warehouse operations run smoothly for morning load-out and end-of-day return

What You'll Need:

Qualifications

• Leadership experience in operations, logistics, delivery, or a similar fast-paced environment
• Strong problem-solving and decision-making skills
• Ability to manage multiple priorities and perform under pressure
• Excellent communication and interpersonal skills
• Experience managing teams and driving performance through accountability
• Comfortable working with data, metrics, and performance tracking tools Preferred Experience
• Amazon DSP or last-mile delivery logistics experience
• Fleet management or vendor coordination experience
• Experience with driver management, dispatch, and route operations
• Familiarity with warehouse and delivery workflow processes What We're Looking For
• Ownership mindset
• you treat the business like it's yours
• Accountability-driven leadership style
• Ability to lead from the front and develop others
• High attention to detail with a focus on execution and delivery excellence Ready to Lead?

Apply Today! If you're a results-driven leader ready to take ownership of delivery and logistics operations at a growing Amazon DSP, apply now and join Horizon Logistics! Horizon Logistics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Pay:

$22.00

• $25.

00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Paid time off Vision insurance

Work Location:

In person