Site Manager

Site Manager Ann Arbor, MI Job Details Full-time $22 - $25 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Employee onboarding Customer communication Occupational health expertise Urgent care center experience Customer service Workflow management (operations management method) Staff scheduling Clinic experience Mid-level Improving operational efficiency Patient service Team management Staff training Performance Improvement (PI) Urgent care Organizational skills Healthcare team management Office management Onboarding process management Leadership Healthcare compliance Communication skills Staffing management Full Job Description 1st Choice Urgent Care is seeking a motivated and experienced Full-Time Site Manager to lead daily operations at our Ann Arbor clinic. The ideal candidate will have a strong background in urgent care and occupational medicine, along with exceptional leadership and customer service skills. This role is essential in ensuring efficient clinic operations, high-quality patient care, and a positive team environment.

Key Responsibilities:

Oversee daily clinic operations to ensure efficiency and productivity Lead, supervise, and support front and back office staff Ensure excellent patient experience and customer service standards are met Manage staffing schedules, coverage, and workflow Monitor clinic performance and implement process improvements Ensure compliance with company policies, healthcare regulations, and safety standards Support occupational medicine services and workflows Handle patient concerns and resolve issues professionally Train and onboard new employees

Qualifications:

Required:

Urgent Care experience

Required:

Occupational Medicine experience Proven leadership and team management experience Strong customer service and communication skills Ability to multitask and thrive in a fast-paced environment Excellent problem-solving and organizational skills

Schedule:

Full-time (hours may vary based on clinic needs)

What We Offer:

Competitive pay Medical, Dental, Vision 401(k)