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Level5 Hospitality

Operations Manager - Marriott SpringHill Suites

Entry-Level JobVerifiedNo experience needed

Career Insights for Operations Manager (General)

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What they do

An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.

$117,989 / year median in Montana

+7% projected growth

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Job Description

Job Summary:
The Operations Manager will plan and oversee daily operations of the hotel to ensure goals and objectives are achieved. The Operations Manager's overall goals are to strive to exceed in all of our Level5 Hospitality pillars which include employee satisfaction, profitability, market share, guest satisfaction and quality assurance.
Supervisory Responsibilities:
Recruits, interviews, hires, and trains new hotel staffOversees the day-to-day operations and staffing of the hotelProvides constructive and timely performance evaluations Handles discipline and termination of employees as needed and in accordance with hotel policy
Duties/Responsibilities:
Plans and organizes daily activities related to operations of the hotelMeasures labor productivity by analyzing performance data, financial data, and activity reportsDevelop, administer and control the hotel revenue and expense budgetsCoordinates with other support departments to ensure successful production operationsDetermines labor needs to meet labor goals of hotel Assists with budget preparation and manages budget for departments overseenAssists with, or prepares and updates, organizations operations manual and policiesPerforms other related duties as required
Required Skills/Abilities:
Excellent managerial and supervisory skillsExtensive knowledge of operations and production managementAbility to interpret financial data as needed to set production goalsExcellent organizational skills and attention to detailExcellent written and verbal communication skillsProficient in Microsoft Office Suite or similar software
Education and Experience:
Five years of related experience a plus
Physical Requirements:
Must be able to remain in a stationary position during shift.

Must be able to access and navigate the facility.

Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.

Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.