Manager in Training/Operations Manager

Manager in Training/Operations Manager Concord, NC Job Details Full-time 19 hours ago Benefits Health insurance 401(k) Opportunities for advancement Flexible schedule Qualifications Operations management Staff scheduling Mid-level Improving operational efficiency Hiring Team management Performance Improvement (PI) Recruiting Training & development 1 year Staffing management Overseeing training Food service management Customer complaint resolution Hospitality management Performance evaluation Full Job Description Concord, NC Full Time Concord Manager/Supervisor Stars and Strikes Family Entertainment Center is seeking an experienced Operations Manager in Training who is ready to be part of a high volume, fast-paced Entertainment Center. Our Operations Manager in Training needs to be a responsible individual who can lead and manage a team while overseeing daily operations over our 3 businesses; food & beverage, bowling, and arcade. As an Operations Manager in Training, you will be responsible for assisting the GM and CEM in staffing and training team members, overseeing operations and guest experience including all areas of service, while ensuring that we deliver an exceptional product. What we're looking for: 1-2 years of management experience Experience in Hospitality and/or Food & Beverage is a plus Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays

Responsibilities:

Create an exciting and fun atmosphere to ensure a great experience for our guests and team Assist in hiring, training, coaching, developing, scheduling, and evaluating team members Adhering to core standards, HR policies, training, safety requirements Drive best practices through the organization and leads process improvement Address service or customer issues of an operational nature Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team

Perks We Offer:

Health & 401k Benefits for Eligible Team Members Bonuses Free bowling, laser tag & gameplay! Monthly rewards Company-wide contests Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Apply