Director of Operations -

Restoration Company Location:

Greensboro, NC - Open to candidates in Charlotte or Triangle who are willing to commute to Greensboro a few days a week.

Job Summary:

We're looking for an operational leader who can take a successful office to the next level. This role is ideal for someone who knows the restoration market in North Carolina, has strong local relationships, enjoys leading people, and isn't afraid to roll up their sleeves when needed. The Director of Operations will oversee the Greensboro operation, drive team performance, own local P&L results, and help expand the company footprint across North Carolina. This is not a sit-behind-the-desk management position. The right person will lead from the front, build trust with the field and office teams, develop client relationships, and create a culture focused on accountability, performance, and professionalism. What You'll Do Lead and develop a team of estimators, project managers, coordinators, and operational staff Drive office performance, profitability, and overall P&L results Foster a positive, team-first culture while setting clear expectations and accountability standards Build and maintain relationships with subcontractors, vendors, carriers, consultants, and key clients Support business development efforts and strengthen the office's presence in the commercial marketplace Coach and mentor team members while creating succession plans for future leaders Identify opportunities to expand operations into surrounding North Carolina markets, including Raleigh and Charlotte Partner with executive leadership to execute growth initiatives and operational improvements Serve as a visible, engaged leader who is willing to jump into projects when necessary What We're Looking For 3+ years of leadership experience managing operational teams Experience leading teams of 20+ employees preferred Commercial construction or restoration industry experience required Strong understanding of project operations, estimating, and client management Established subcontractor network within the market Existing book of business and client relationships preferred Experience working with commercial clients strongly preferred Familiarity with insurance carrier programs and TPA platforms Ability to recruit, develop, and retain high-performing team members Strong financial acumen with experience managing budgets, profitability, and operational metrics Demonstrated ability to navigate change, build trust, and lead established teams through growth The Ideal Candidate The successful candidate will bring a combination of leadership credibility, operational expertise, and market influence. They will likely have established relationships throughout the restoration or commercial construction community and a track record of growing revenue, developing people, and building strong client partnerships. We're particularly interested in individuals who can help increase commercial market penetration while continuing to strengthen an already successful operation. Candidates who bring existing client relationships, subcontractor connections, and a reputation for developing strong teams will stand out. Why This Opportunity This role offers the chance to make a significant impact on a growing operation while positioning yourself for future advancement. As the company continues to expand throughout the Carolinas, there is a clear path toward senior leadership and multi-location operational oversight for the right individual. If you're a hands-on leader who enjoys building teams, growing business, and driving operational excellence, we'd welcome the opportunity to speak with you. #search

Pay:

$100,000.00 - $125,000.00 per year

Work Location:

In person