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Cone Health

Environmental Group Leader

Career Insights for Hospitality Operations Supervisor

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Scorecard

Based on North Carolina data

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What they do

A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.

$68,361 / year median in North Carolina

+11% projected growth

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Job Description

The Environmental Group Leader maintains cleanliness around the halls, patient rooms, and offices of the hospital. Working under general supervision, this role assists with the supervision and training of staff in order to meet the daily needs of the department.
Essential Job Function:
Assigns tasks to the front-line staff in order to meet the daily operational needs of the department. Completes necessary paperwork in order to effectively document completed tasks. Monitors equipment function in order to resolve any operational issues that arise. Documents and reports any unclean or unsafe areas that need complex attention in order to minimize risk to staff and patients. Monitors the departmental budgetary goals while meeting the supply needs of staff. Provides adequate tools and supplies for staff in order for the completion of cleaning tasks in a timely fashion. Accepts service requests from customers and patient safety organizations, meanwhile also coordinating bed throughput on EPIC, the organization's electronic health records system. Performs other duties as assigned.
Education:
Preferred:
High School Diploma or equivalent.
Experience:
Required:
2 years housekeeping experience or 1 year dispatcher experience with 6 months housekeeping experience.
Licensure/Certification/Listing:

Benefits

  • Dental Insurance