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EA
Envoy Air
Administrator, Hub Operations
Career Insights for Operations Manager (General)
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Scorecard
Based on New York data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$120,078 / year median in New York
+6% projected growth
Job Description
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location)Salary Range:
$50,000 - $55,000 Responsibilities How will you make an impact? This position is intended to support administrative operations through a stronger focus on reporting, systems management, and process improvement, rather than traditional transactional admin support.Key responsibilities would include:
Operational Reporting & Data Analysis- Maintain and validate reports that support staffing, attendance, and compliance tracking
- Identify trends and provide insights to support operational decision-making Systems & Automation Support
- Maintain and improve existing automation workflows (sick reporting, compliance tracking, notifications)
- Partner on developing new automations to reduce manual work and improve efficiency Process Standardization & Improvement
- Identify gaps in current administrative processes and implement standardized solutions
- Reduce variability and improve turnaround times across admin functions Cross-Functional Coordination
- Partner with Operations, Workforce Planning, and Admin teams to ensure alignment
- Support communication and execution of administrative processes impacting the operation Data Integrity & Compliance Support
- Ensure accuracy of administrative data used for compliance and operational reporting
- Support tracking of requirements tied to badges, attendance, and other regulatory needs The ideal candidate must be able to work in a team environment and the ability to prioritize work and projects to meet deadlines and objectives.
Benefits
- Dental Insurance
- Life Insurance