A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.
This position will serve guests in the Pro Football of Fame Café and prepare Hall venue for private events. This opportunity will give a candidate a chance to gain various experience at the Pro Football Hall of Fame. Day-to-Day Responsibilities Café
Operations:
Greet and assist guests with placing orders, providing information about menu items and daily specials. Prepare and serve a variety of beverages and food items according to established menus and presentation standards. Attend to guests and ensure exceptional dining experience. Accurately process transactions using the cash register, handle cash, credit and debit payments. Ensure the café area, including dining space, kitchen, and food preparation areas, are kept clean, organized and sanitized according to health and safety regulations.
Event Venue Hospitality:
Execute full setup, teardown, cleanup of internal events, including in the event spaces and internal meeting rooms. This involves setting up chairs, tables, linens, stage, podium, and more. Reset venue spaces accordingly for the next function. Maintain inventory and running count of all beverages throughout the event for proper billing. Stock the bar areas and follow proper and safe alcohol handling requirements. Attend to all and any client needs during the events. Operate IT and venue equipment during the events. Are you up for the challenge? Here are preferred qualifications we are searching for: Café/restaurant, hospitality experience, or any guest serving experience will be preferred. Ability to move chairs, tables, lifting boxes and other equipment. Strong work ethic and ability to provide a welcoming guest experience. Ability to stand for long periods and perform tasks that require bending, reaching and walking. Open and flexible availability. Passion for people and football! Schedule and Benefit Highlights This is a part-time position, up to 25 hours per week. Teammate discount on NFL and Hall of Fame gear and accessories, museum tickets and much more! Position will be based in Canton, Ohio, at Pro-Football Hall of Fame. Application Procedures Pro Football Hall of Fame is an equal opportunity employer and values diversity in the workplace. We encourage candidates of all backgrounds to apply via an online application.
