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USA Truck, Inc.
MGR, ON-SITE SUPPORT II_121_PODS_Tipp City, OH
Career Insights for Operations Manager (General)
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Scorecard
Based on Ohio data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$99,322 / year median in Ohio
+6% projected growth
Job Description
PRINCIPAL ACCOUNTABILITIES
- Dispatch drivers, provide detailed directions and instructions to drivers
- Builds and assigns load orders in TMS, Schedule and/or reschedule delivery times for loads Track and TraceCompletes various standard reports and ad hoc reports accurately and on time
- Maximize equipment and driver utilization
- Conduct safety meetings and coach drivers on safety issues including: Hours of Service, Speed, Drive Cams, and CSA violations
- Manage weekly invoicing, accounts receivable and driver payroll functions
- Serve as primary customer contact, managing adherence to customer scorecard and KPIs Qualifications and Education Requirements
- High School Diploma or equivalent
- Ability to work within Microsoft Office Suite
- Available to work on-site at customer locations as necessary
- 1+ years experience in Transportation, Hospitality or Service industry fields Preferred Skills
- Knowledge of Federal Motor Carrier Safety Regulations (FMCSR), Hours of Service, and Compliance, Safety, Accountability (CSA)
- Effective communication skills (written and verbal)