Job Summary:

We are seeking a highly organized, proactive, and compassionate Clinic Manager to oversee the day-to-day administrative and clinical operations of our ABA Therapy Clinic. This role is pivotal in ensuring a smooth, efficient, and supportive environment for clients, families, and staff alike. The ideal candidate is a hands-on leader who thrives in a dynamic setting, with a strong background in healthcare or behavioral services operations.

Key Responsibilities:

Oversee and ensure smooth daily operations of the clinic. Manage inventory, supply purchasing, staff scheduling, and resource allocation. Assist with hiring, training, and onboarding of new clinical and administrative staff. Serve as the primary liaison for parents, staff, vendors, and administrative leadership. Provide direct Registered Behavior Technician (RBT) services as needed. Support community outreach initiatives and assist with local marketing efforts. Monitor clinic budget, track expenses, and review financial performance with corporate partners. Ensure all therapists' certifications, licensures, and training requirements are current and documented. Uphold strict HIPAA compliance across all clinic operations and staff communications. Maintain knowledge of emergency protocols and lead staff training on safety procedures. Receive and address client feedback with professionalism and confidentiality. Coordinate with property managers and vendors for facility needs, including cleaning and maintenance. Lead employee engagement and retention efforts, including recognition programs and regular staff check-ins. Perform other administrative or clinical tasks as assigned.

Qualifications:

Associate's or Bachelor's degree in Healthcare Administration, Psychology, Business, or related field preferred. Certification as an RBT required or willingness to obtain. 2+ years of experience in a clinic or healthcare operations, preferably in a behavioral health or pediatric setting. Strong leadership, communication, and problem-solving skills. Proficiency in scheduling systems, EMRs, and Microsoft Office Suite. Exceptional organizational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

Previous experience managing a behavioral health or ABA therapy clinic. Familiarity with insurance billing and authorizations is a plus. Bilingual abilities are a plus.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Applied behavior analysis: 2 years (Preferred)

License/Certification:

RBT Certification (Preferred)

Work Location:

In person