An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
Description Site Manager Hopwood, PA Northwest Hardwoods, Inc Description The Site Manager is responsible for the overall operational performance of the facility, including safety, quality, delivery, cost, and people (SQDCP). This role leads day-to-day site execution, drives alignment to S&OP objectives, and builds a disciplined, high-performance culture through strong shop floor management and leadership presence. The Site Manager is accountable for operational execution, team development, continuous improvement, and financial performance of the site. Site (Operation) Manager NWH Overview Northwest Hardwoods (NWH) is the leading manufacturer of hardwood lumber in North America, as well as a leading supplier of panel products from around the world. A fully integrated, global supplier of wood products, NWH serves the furniture, flooring, cabinet, molding and millwork industries. The company operates more than 20 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com
POSITION SUMMARY
The Site Manager is responsible for the overall operational performance of the facility, including safety, quality, delivery, cost, and people (SQDCP). This role leads day-to-day site execution, drives alignment to S&OP objectives, and builds a disciplined, high-performance culture through strong shop floor management and leadership presence. The Site Manager is accountable for operational execution, team development, continuous improvement, and financial performance of the site.
DUTIES & RESPONSIBILITIES
Site Leadership & Operations Lead site operations with accountability for safety, quality, delivery, cost, and people (SQDCP). Execute daily, weekly, and monthly production plans aligned with S&OP objectives. Drive operational performance in uptime, throughput, cost per unit, grade recovery, and waste reduction. Maintain a disciplined shop floor management system, including Level 1 accountability meetings, KPI boards, and escalation processes. Implement leader standard work with consistent Gemba presence and follow-through to action plans. Ensure operational processes are executed safely, efficiently, and consistently. Safety, Quality & Culture Reinforce a safety-first culture and ensure compliance with all regulatory and company safety requirements. Support execution of safety improvement processes, including HIRAs, RCAs, and corrective actions. Promote a quality-focused culture that meets customer expectations and operational standards. Drive accountability, communication, and engagement across all levels of the site. Operational Excellence & Continuous Improvement Lead continuous improvement initiatives focused on productivity, reliability, yield, and cost reduction. Utilize KPIs and Gemba leadership to identify and eliminate operational losses. Standardize and sustain best practices across site operations. Challenge existing processes and drive practical operational improvements. Financial & Performance Management Own site cost-per-unit performance and operational metrics. Analyze operational data to identify trends, gaps, and improvement opportunities. Support capital planning and execution of site improvement initiatives. Ensure accurate and timely operational reporting. Leadership & Talent Development Build and develop high-performing teams through coaching, accountability, and performance management. Establish clear expectations and reinforce operational discipline throughout the site. Conduct meaningful performance discussions and support employee development. Promote the NWH values and foster a culture of continuous growth and teamwork.
QUALIFICATIONS
Required Bachelor's degree or equivalent manufacturing leadership experience. 5+ years of manufacturing leadership experience. Strong operational and financial acumen. Ability to lead in a fast-paced manufacturing environment. Preferred Wood products or industrial manufacturing experience.
Lean / Continuous
Improvement experience. Experience with shop floor management systems and KPI-driven operations. Strong leadership presence and communication skills.
Total Rewards:
Competitive salary Bonus opportunity based on company and individual performance Medical / Dental / Vision Insurance Life Insurance Short-Term and Voluntary Long-Term Disability Insurance 401k Retirement Saving with Company Match Health Saving Account (HSA)
Employee Assistance Program Paid Time Off and Paid Holidays Additional Information:
NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.
