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Mondo

Client Operations Coordinator

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Job Description

Apply now : Client Operations Coordinator, Remote. Start date is ASAP for this 6-month contract position.
Job Title :
Client Operations Coordinator Location-Type :
Remote (EST/CST time zone preferred)
Start Date :
ASAP Duration :
Contract, 6 months
Compensation Range :
$25/hr - $30/hr
Benefits :
Eligible for Health, Dental, Vision, and 401K Visa Sponsorshi p: Not eligible for visa sponsorship
Job Description :
This role supports the client's operations team by owning end-to-end coordination across podcast production, client communications, scheduling, reporting, and event logistics to ensure smooth and polished delivery of client-facing work. Job Summary
  • Own podcast preparation workflow, including client outreach, materials collection, scheduling, and recording setup coordination
  • Manage calendar and scheduling oversight, including monitoring booking links and keeping coordination on track across stakeholders
  • Draft and send polished, professional client-facing emails related to contracts, reporting, logistics, and general follow-up
  • Support monthly reporting by pulling data from internal platforms, updating reports, and verifying accuracy prior to final review
  • Coordinate event-related tasks including registration, client inquiries, and post-event follow-up outreach
  • Maintain CRM records and spreadsheets to ensure activity tracking and data accuracy across systems
  • Customize templated communications to confirm recipient-specific details, links, and contextual accuracy for each outreach
Minimum Requirements:
  • 2-5 years of experience in an administrative, executive support, contract administration, or operations coordination role (strong candidates outside this range will be considered)
  • Exceptional attention to detail with demonstrated ability to customize templated documents and communications accurately
  • Strong professional writing skills with the ability to produce polished, client-ready emails independently
  • High proficiency in Microsoft Office and Outlook, including calendaring and folder navigation
  • Proven ability to work independently and manage multiple coordination tasks with minimal supervision
  • Strong interpersonal and tone awareness skills for effective client-facing communication
Preferred Qualifications:
  • Background in executive administration, contract administration, finance, or legal support
  • Experience with Asana or similar project management tools
  • Exposure to Looker or comparable reporting platforms
  • Familiarity with podcast production workflows or event support
  • Interest in marketing, publishing, or events work beyond core administrative responsibilities
  • Comfort using AI tools responsibly, with human proofreading and tone oversight applied