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Pawsh Pawradise

Receptionist & Operations Manager

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Job Description

Pawsh Pawradise

Franklin, TN Pay:

$18

•25 per hour

Schedule:
Monday, Tuesday, Thursday, Friday & Saturday Hours:

8:00 AM

•5:00 PM (1-hour lunch) About Pawsh Pawradise Pawsh Pawradise is a family-owned dog boarding, daycare, and grooming facility where dogs are treated like family and clients are treated like friends. We're passionate about excellent care, strong relationships, and a positive, team-focused environment—and we're looking for a leader who shares those values! The Role We're hiring a Reception & Operations Manager to lead our front desk and support daily operations when the owner is not on site. This role is perfect for someone who thrives in a fast-paced environment, loves working with people (and dogs!), and is confident making decisions, solving problems, and keeping everything running smoothly. Previous management and customer service experience is required. Previous dog or pet care experience is a plus. What You'll Do Act as the on-site leader and problem-solver when the owner is away Ensure daily tasks are completed correctly and efficiently Check clients in and out for boarding, daycare, and grooming Schedule, modify, and manage reservations Make calls to confirm and communicate grooming appointments Build meaningful relationships with clients and their dogs Communicate with pet parents regarding daycare or boarding concerns Monitor health and safety of dogs in boarding and daycare Conduct meet-and-greets for new daycare and boarding dogs Handle call-offs, covered shifts, and shift changes Manage time clock accuracy Communicate updates and training needs in BC Chat and Daycare Chat Maintain cleanliness standards throughout the facility Complete weekly inventory checks What We're Looking For Proven management experience Strong customer service and communication skills Ability to multitask and stay organized in a busy environment Confident decision-maker and problem solver Comfortable leading a team and holding staff accountable Love for dogs and a passion for great care Ability to work weekends and holidays is a MUST Pay & Benefits $18

•25 per hour (based on experience) Medical, dental, and vision insurance 401(k) Paid PTO Employee discounts on services and retail If you're a motivated leader who loves animals, enjoys building relationships, and wants to be part of a fun, supportive workplace—we'd love to meet you! Apply today and join the Pawsh Pawradise family!

Pay:

$18.00

•$22.00 per hour

Benefits:

401(k) Employee discount Health insurance Paid time off

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance