Location:

Abilene, Texas Job Title:

Victim Assistance Coordinator FLSA Status:

Non-Exempt Salary:

Commensurate on

Experience Open :

Until Filled Summary The Victim Assistance Coordinator (VAC) works to ensure that victims, guardian of a victim, or close relative of a deceased victim is afforded their statutory rights. Some of these victim rights include receiving information and assistance when applying for crime victims' compensation or restitution, being informed and notified of court proceedings, bail procedures, and parole procedures, and assistance with victim impact statements. This position affects the wellbeing of Taylor County victims and their families. This position requires the employee to be occasionally available to communicate and meet with victims and witnesses outside of normal business hours. Essential Duties Making initial contact with victims when charges have been filed with the District Attorney's Office, as well as follow up visits with victims by phone or in person Serving as liaison between victims and the courts Providing case updates and court dates to the victim, victim's families, and witnesses Answering questions about the legal process and courtroom procedures Assisting victims when applying for crime victims' compensation, including assistance with Integrated Victim Services System (IVSS) Assisting victims with restitution requests and ensuring proper distribution of restitution Assisting victims with victim impact statements and testimony Accompanying victims to law enforcement offices, courts, and prosecutors' offices, when necessary Providing information to connect victims with agencies that provide services for victims Enters information and documents all contact and attempted contact with victims, victim's family, and witnesses Attends job-related ongoing education in person or online Perform other duties and responsibilities, as assigned Knowledge/Skills/Training Ability to establish good rapport with individuals often under difficult circumstances. Ability to be pleasant and respectful to others who may be upset. Ability to maintain strict office privacy and confidentiality. Ability to handle stressful situations in a professional manner. Working knowledge of specific job-related technology and equipment. Ability to work effectively with co-workers, employees, and management in a pleasant, professional manner. Excellent interpersonal, oral, and written communication skills. Proficiency in Spanish preferred Education and Experience High School Diploma or GED Some college preferred Experience in a legal atmosphere or related social work experience preferred Benefits Employee medical and dental insurance Life and disability insurance Retirement Paid vacation and sick time How to Apply Link to Taylor County Online Application (preferred method): https://www.taylorcounty.texas.gov/FormCenter/Application-form-10/Taylor-County-Application-57 Paper applications will be accepted in the Human Resources Office, 301 Oak Street, Suite 120, until position is filled. HR office hours are Monday-Thursday 7:30 am-5:00 pm and Friday 7:30 am-12:00 pm. EOE/ADAAA