UltiMutts is looking for a dependable, energetic, and highly versatile Operations Supervisor to join our team! This is a unique leadership position for someone who loves working with people, enjoys working with dogs, and thrives in a fast-paced environment. The Supervisor helps keep our entire facility running smoothly and serves as a flexible resource across Front Desk, Dog Handling, Marketing, and more. This is a hands-on leadership role. You won't be sitting behind a desk all day—you'll be jumping in wherever you're needed while also helping with employee training, events, social media, customer experience, and other operational projects. If you are someone who naturally notices what needs to be done and says, "I'll take care of it," this could be a great position for you! Cross-Functional Support The Operations Supervisor is trained to work throughout the facility and may be scheduled in different positions based on the needs of the business.

You may work as:

Front Desk Greet and assist customers Handle check-ins and check-outs Answer phones and customer questions Create and manage reservations/appointments Communicate customer requests to the K9 team Dog Handler Safely supervise and care for dogs Monitor playgroups Maintain a safe and positive environment Complete cleaning and daily care responsibilities Follow UltiMutts dog-handling procedures Food/Medication Prep Prepare boarding dogs' meals Follow feeding instructions Follow medication procedures as trained Maintain cleanliness and organization Bather Safely handle and bathe dogs Follow UltiMutts bathing procedures Provide a positive experience for the dogs Maintain a clean and organized bathing area Operations Lead Responsibilities When you are not needed in a specific department, you will work as an Operations Supervisor and focus on supporting the overall facility.

Responsibilities may include:

Creating Social Media content Supporting daily operations Assisting Shift Leads when they need support Helping resolve routine operational issues Developing or attending marketing events Assisting with employee training Reinforcing established company procedures Monitoring overall facility cleanliness and organization Supporting customer experience Assisting the management team with special projects Identifying areas where the team needs additional support The Operations Lead should be someone who can look around the facility and recognize what needs attention without waiting to be told. Schedule This is a full-time position. Your schedule may vary depending on the operational needs of UltiMutts.

You may be scheduled as:

Front Desk Dog Handler Food Prep Bather When you are not needed in one of these specific positions, you may be scheduled as Operations Supervisor, generally from 11:00 AM-7:00 PM. The Operations Supervisor should be willing to work: Weekdays Weekends Holidays when scheduled Occasional events outside of regular hours Flexibility is an important part of this position.

Qualifications Required:

At least 1 year of previous experience working in a pet-care facility Ability to safely work around dogs of different sizes and temperaments Strong communication skills Dependable attendance and punctuality Ability to work independently Ability to work effectively as part of a team Comfortable working in a fast-paced environment Willingness to perform hands-on cleaning and animal-care duties Ability to learn and work in multiple departments Professional and positive attitude

Preferred:

Previous leadership or supervisory experience Bathing experience Experience training employees Social media experience Event planning experience

Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount

Work Location:

In person