Objective :

The Operations Director is responsible for successfully directing and coordinating all activities in the franchise for growth and development of the business. Before You Apply! Do You Qualify? 4+ years of related business experience or an equivalent combination of education and experience Excellent verbal and written communication skills with strong listening abilities Strong organizational skills with the ability to prioritize tasks and meet deadlines Strong interpersonal skills , sound judgment, discretion, and integrity Valid driver's license

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Primary Responsibilities:

Reflect the core values of Mid-Atlantic Home Care Achieve the annual operational plan's revenues, gross profit, profitability and otheroperational goals by the stated milestones. Provide leadership and management of all departments such as staffing, human resources,client services and home care sales which affect operational efficiency and achievement ofthe operational goals. Manage outcomes of all department activities and direct changes that will drive achievementof operational goals. Understand each of the administrative roles and be able to assist and fill in to help as needed Conduct weekly staff meetings to review activity in each department as well as need Conduct monthly one-to-one meetings with each admin employee to review criticalnumbers, etc. Adhere to all company policies, procedures and business ethics codes and ensure that theyare implemented and communicated to all employees. Ensure office compliance with Department of Health Regulations When needed, be the higher point of contact for a client or client family member to smoothover any issues and salvage the case. Utilize a weekly scorecard of metrics to be updated weekly

Secondary Responsibilities:

Maintain and establish strong relationships with similar roles in neighboring franchise offices Understand regulations that apply to the franchise and ensure compliance Perform any and all other functions and responsibilities deemed necessary for the successfuloperation of non-medical home care office

Supervisory Responsibilities:

This position will be responsible for overseeing all of the functions performed by the office staff. Responsibilities include interviewing, hiring and training key player employees (when

• Your Pay:

  ($65,000
• $70,000 / year) Your Benefits! Free teledoc Paid time off Insurance 401K after one year Incentive plan

• Pay:

  $65,000.00
• $70,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person