Title:

Coffee Bar Lead Location:

The Adrift Hotel Department:

Guest Services Reporting Relationship:

General Manager > Guest Services Manager >

Coffee Bar Lead Supervisory Relationship:

NA Job Summary The Adrift Hotel is seeking a reliable, hands-on, and guest-focused Coffee Bar Lead to assist the Guest Services Manager with daily operations of the Coffee Bar at the Adrift Hotel. This is a highly operational and collaborative role, requiring someone proactive, organized, and flexible—ready to step in wherever needed, from covering shifts to supporting staff and addressing guest concerns. The Coffee Bar Lead will focus on maintaining high standards of F&B quality, cleanliness, and organization, as well as managing and completing Par Lists to ensure smooth operations. This role will at times also include supporting the Guest Services Team with general Hotel Operations and attending to Guest needs in ensuring exceptional guest experiences and a positive work environment. The ideal candidate is self-motivated, eager to learn, and committed to helping Adrift Hospitality achieve budget goals and consistently deliver outstanding customer service. Operational Responsibilities Uphold Adrift Hospitality's Permission to Play Values. Report to work on time and ready for your shift. Communicate with the Guest Services Lead to understand daily priorities and operational needs. Support daily operations and step in wherever needed. Assist the Guest Services Manager with training new hires and supporting ongoing Barista training needs. Communicate staffing needs and challenges to the Guest Services Manager. Respond to emails/slack in a timely manner each day you work. Clearly and appropriately escalate and communicate issues through correct channels. Ensure the vision set by the Guest Services Manager is consistently executed. Food & Beverage Execution Maintain high standards of food and beverage quality, presentation, and consistency. Maintain Barista Skills and participate in company sponsored annual training classes Prepare or delegate prep of ingredients as needed. Ensure all opening, shift change, and closing checklists are completed. Inventory, Ordering & Systems Monitor and maintain an accurate Waste Log. Troubleshoot system issues and support staff in using systems effectively. Communicate ordering needs (glassware, tools, specialty items) with the Guest Services Manager Cleanliness, Organization & Compliance Maintain a clean and organized kitchen, bar, and storage areas. Ensure compliance with Washington health code requirements, including FIFO practices. Comply with and enforce sanitation, safety, and company policies. Facilities & Maintenance Communicate and help identify facilities and maintenance needs. Additional Duties Perform other duties as assigned by the Guest Services Manager. Permission to Play Values

• These values represent the essential, non-negotiable behavioral standards requ ired for every member of our team: Kindness
• at the heart of our interactions is showing empathy, warmth, and thoughtfulness to make everyone feel welcomed and valued. Respect
• valuing others' perspectives, time, and contributions. Showing consideration for guests, coworkers, and the community by upholding high standards, and handling all interactions professionally. Team Player
• Collaboration is key to creating memorable guest experiences, so team members are expected to be cooperative, supportive, and reliable. Being a team player means pitching in where needed, celebrating others' successes, and contributing to a positive atmosphere. Willing to Learn
• be open-minded, ready to improve your skills, embrace feedback, and seek opportunities to grow personally and professionally.

Qualifications 2+ years Customer Service experience (preferred) Must Have MAST and Food Handlers on first day Patience and problem-solving skills are necessary to effectively do this job. Strong de-escalation skills Responsible and detail-oriented. Strong communication skills. Flexible and adaptable to changes. Able to lift and carry linens/items up to 30lbs. Understanding and passion for sustainability Average time spent in operations 30-40 hours Average time spent on admin duties 2 hours FLSA (overtime eligibility) Non-exempt Physically Demanding 80% Customer Facing 95% Weekend and evening shifts Yes