Operations Coordinator (2 yrs exp REQ) Seattle Glove Incorporated Mukilteo, WA Job Details Full-time $28 - $30 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off On-the-job training 401(k) matching Qualifications Operations coordination Bachelor's degree Attention to detail Customer relationship management Organizational skills Business Administration Time management Full Job Description About us Seattle Glove Incorporated is a small business in Mukilteo, WA. We are engaging, autonomous, supportive and our goal is to We are a family owned and operated distributor of industrial safety gear and personal protective equipment (PPE). We have been in the business for 30 years having started with just 10 product - today we've expanded to over 1,200. Seattle Glove Inc., has been building our brand of general safety products, servicing and preventing injuries to industries/manufacturers in North America. From individuals pruning their lawn to construction workers, line assemblers, food processors, sheet metal fabricators, automotive workers, oil and gas industry and welding technicians, our goal is to find the right safety product for your specific application. As we continue to grow and expand our product line, we have added safety products that are more comfortable while minimizing risk of injuries. We are proud of our product expansion but also see a tremendous opportunity for future growth. We are a full line glove company (leather, cotton, PVC, latex, nitrile and vinyl disposable, Neoprene, cut protection and anti-fatigue gloves). With our expanding of protective garments (Tyvek, Fire Retardant Coveralls, Microporous, SMS and polypropylene), safety products (PVC boots, rubber boots, safety vests, rainwear and caution & danger tapes), We strive in becoming a "One-Stop" shop for our distributors.

Our work environment includes:

Relaxed atmosphere Casual work attire Growth opportunities On-the-job training Seattle Glove is looking for an Operations Coordinator to assist our Account Managers in all aspects of the business. You will work closely with the Account Manager to ensure their customers' needs are met. A successful candidate for this position will possess strong communication skills and a friendly personality, be dependable and a self-starter with an entrepreneurial spirit. A bachelor's degree in business administration is preferred.

Responsibilities:

Building lasting relationships with customers to understand their needs and recommending the most suitable products to drive satisfaction Building a comprehensive knowledge of our products and demonstrating those benefits to customers Following up and updating customers about the latest offers and promotions Working with internal teams for effective customer service before and after closing sales Conducting market and competitor research Resolving customer complaints and concerns and reporting their feedback to sales, marketing and operations teams Researching prospective and existing clients for a better understanding of their needs Generating and following up on business leads

Candidate Skills & Qualifications:

Excellent customer service skills Exceptional written and oral communications skills Sound information technology skills, including proficiency in using computers, telephones and other digital communication channels Strong time management and organizational skills Knowledge of customer relationship management tools Problem-solving and interpersonal skills Attention to detail We have a customer retention rating of 98.5% and this candidate has to grasp that Seattle Glove's success is dependent on that of our customers! Seattle Glove is proud to offer: Full medical and dental benefits Simple IRA matching program

Paid PTO Job Type:

Full-time Pay:

$28.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Experience:

Customer relationship management: 2 years (Required) Ability to

Commute:

Mukilteo, WA 98275 (Required)

Work Location:

In person