Operations Representative Lead

Job overview: Schneider is seeking a Lead Operations Representative in XXXCITY to act as a subject matter expert for an operations team by leading trainings, overseeing daily work and assisting with issues. The Lead Operations Representative will ensure desired business results are met by delivering superior service to internal and external customers

Responsibilities:

Perform day-to-day operations-related tasks Create work schedules and assignments for operations team members Train and mentor new and experienced teammates Provide support to fellow associates when problems arise Identify performance improvement opportunities Develop and update trainings and training materials Work with operations leaders to identify new training opportunities Evaluate the skills of new and experienced team members Develop and test new systems and processes.

Skills and qualifications:

High School diploma or

GED. 1-2

years of operations-related work experience. Strong problem solving skills. Excellent verbal and written communication skills. Strong leadership skills.

Pay and benefits:

Medical, dental and vision insurance. Company paid life insurance. 401(k) savings plan with company match. Paid time off and paid holidays. Results-based incentive pay program where you can earn above and beyond your base pay. Tuition reimbursement.. Non-exempt U.S. office associates working a minimum of 4 continuous hours between the hours of 4pm - 5am local time, receive a $1.25 per hour differential for hours worked or $2.00 per hour for weekend hours (Weekend hours worked between 9pm Friday - 5am Monday). See full list of operations benefits . Schneider's inclusive culture Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.