Key responsibilities include:

• Process customer orders from initial entry through shipment and delivery
• Review orders for accuracy, pricing, quantities, product availability, and delivery requirements
• Monitor inventory levels and product availability to ensure orders can be fulfilled on time
• Coordinate with warehouse, purchasing, sales, logistics, and customers regarding order status
• Track incoming and outgoing inventory and assist with inventory reconciliation
• Identify inventory shortages, discrepancies, or order issues and communicate solutions promptly
• Coordinate shipments and provide customers with updates on order and delivery status
• Maintain accurate order, inventory, and customer records within the company's ERP/order management system
• Assist with cycle counts, inventory audits, and resolving inventory discrepancies
• Handle customer questions regarding orders, backorders, availability, and shipping
• Prioritize multiple orders and deadlines while maintaining a high level of accuracyThe ideal candidate will have experience in order fulfillment, order entry, inventory coordination, logistics, distribution, customer service, or food manufacturing/ingredients.

Strong attention to detail, communication skills, and the ability to work closely with multiple departments are important for this position.