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Sigma Pharmaceuticals, LLC

Order Fulfillment & Customer Service Associate

Career Insights for Order Processor / Order Entry Clerk

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What they do

An Order Processor or Order Entry Clerk handles customer orders for products or services. Records and verifies information about the order, including shipping and billing information, enters data as needed for a company system, and directs the order to the department where it will be filled.

$42,601 / year median in Iowa

+7% projected growth

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Job Description

We have a part-time opening for a dynamic individual to join the order fulfillment team of our small, family-owned wholesale pharmaceutical distribution company in North Liberty! We offer a very comfortable and positive work environment with the opportunity for professional and personal development within our small but established company. The responsibilities of the order fulfillment position include, but are not limited to: Packaging and processing orders for shipping Inventory replenishment and warehouse upkeep, including manually unloading shipments from semis and moving inventory and packing materials within the warehouse Telephone customer service (taking inbound calls and website chats from healthcare professionals and answering general product/order questions) The successful candidate will need to be exceptionally detail-oriented, able to multitask and comfortable working autonomously. In addition, computer proficiency and the ability to communicate professionally via telephone and email are essential. This is a part-time position that will require approximately 20-25 hours per week. Our normal hours of operation are 8:00 a.m. - 5:00 p.m. Monday through Friday. The successful candidate must pass a background check and drug screening prior to a final offer of employment.
Job Type:
Part-time Benefits:
401(k) Flexible spending account Application Question(s): What makes you interested in this position?
Work Location:
In person