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Syndeo Staffing

Order Entry Administrator - Manufacturing

Job Description

Syndeo Staffing has a direct hire opportunity for an Order Entry Administrator to join a family-owned ag-fertilizer supply company. The Order Entry Administrator will be responsible for entering new orders accurately and timely and providing exceptional customer service to customers and co-workers.
Duties & Responsibilities:
Receive and process incoming orders. Informing customers of receipt, prices, shipping dates, delays, and handling complaints. Distribute production schedules or work orders to departments. Revise production schedules when required due to changes, labor or material shortages, backlogs, or other interruptions. Review production schedules and work orders to determine personnel or materials requirements or material priorities. Arrange for delivery, assembly, or distribution of supplies or parts to expedite and meet production schedules. Assimilate information from a customer's request and input data into proprietary software with accuracy and data integrity. Perform comparative analyses of different data sources to correctly fulfill order requirements considering plant procedures and inventory requirements. Collaborate with other team members, including the Procurement & Inventory Manager and VP of Operations, to ensure a cohesive and seamless customer experience. Develop a deep understanding of our products, services, and processes to provide accurate and helpful information to customers. Provide outstanding customer service support by responding to customer inquiries and resolving any issues or complaints efficiently. Continuously update knowledge of industry trends and utilize best practices for effective customer service and order entry.
Requirements:
High school diploma or equivalent required. Associate's degree in Agriculture, Business, or related field preferred. Experience will be considered in lieu of a degree. Proven working experience or similar role within a manufacturing environment or equivalent. Experience in Fertilizer or Agriculture preferred. Strong data entry skills with high accuracy and attention to detail. Proven ability with Microsoft Office and Data Entry Software. Demonstrated ability to work both independently and in a team-oriented environment. Proactive attitude and excellent ability to multi-task.
Schedule:
Monday•Friday 7:30 AM•5:00
PM Pay:
$18•$22
DOE Job Type:
Full-time Pay:
$18.00•$22.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Experience:
Data entry: 2 years (Preferred) Customer service: 2 years (Preferred)
Location:
El Dorado, KS 67042 (Preferred) Ability to
Commute:
El Dorado, KS 67042 (Preferred)
Work Location:
In person

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What they do

An Order Processor or Order Entry Clerk handles customer orders for products or services. Records and verifies information about the order, including shipping and billing information, enters data as needed for a company system, and directs the order to the department where it will be filled.

$43,042 / year median in Kansas

+8% projected growth

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