Responsible for training packing employees on the safe, efficient, and accurate packing of finished goods while supporting daily production operations to ensure product quality, food safety, and operational excellence. Serves as a technical resource for packing operations by providing hands-on training, coaching, performance feedback, and support for standard work. Ensures all packing activities comply with company policies, GMPs, HACCP, SQF, and safety standards.
Key Responsibilities:
Packaging Operations & Process Ownership:
Train employees on proper packing procedures, product handling, labeling, case packing, palletizing, and finished goods handling. Demonstrate and reinforce standard work practices to ensure product quality, packaging accuracy, and production efficiency. Verify products, labels, packaging materials, and finished goods meet company specifications and quality standards. Support line startup, product changeovers, sanitation, and daily packing operations. Monitor packing activities to identify process issues and escalate equipment or quality concerns as needed. Promote safe work practices, proper ergonomics, housekeeping, and consistent use of required personal protective equipment (PPE). Ensure compliance with OSHA, FDA, HACCP, GMP, SQF, food safety, and workplace safety requirements
Training, Certification & Mentorship:
Train new and existing employees on packing procedures, quality expectations, food safety, and standard operating procedures. Develop, maintain, and deliver training materials, including SOPs, work instructions, job breakdown sheets, checklists, and One-Point Lessons. Certify and recertify packers to ensure consistent competency across all shifts. Evaluate employee performance and provide coaching to improve safety, quality, accuracy, productivity, and technical knowledge. Support onboarding by reviewing job expectations, work area procedures, and required documentation. Promote standardized work practices and continuous learning across production teams.
Operational Support & Technical Collaboration:
Partner with Production, Quality, Maintenance, Sanitation, and Training teams to support efficient packing operations. Assist production leadership in identifying skill gaps, training needs, and opportunities to improve packing performance. Monitor work practices and provide immediate coaching when deviations from standard procedures are observed. Perform packing duties as needed to support production schedules, staffing needs, training demonstrations, and operational continuity.
Continuous Improvement & Documentation:
Maintain accurate training records, employee qualification documentation, and required production records. Monitor and support key performance indicators (KPIs) related to training effectiveness, quality, productivity, waste reduction, and packing efficiency. Recommend and support continuous improvement initiatives that improve safety, product quality, operational efficiency, and standardization. Perform other duties as assigned.
Qualifications:
High school diploma or equivalent. Experience in packing, packaging, food manufacturing, or a related production environment. Strong knowledge of packing procedures, product quality standards, GMPs, and safe work practices. Ability to train, coach, and effectively communicate with employees at all levels. Strong attention to detail with the ability to identify product, labeling, packaging, and process issues. Working knowledge of GMPs, SOPs, HACCP, SQF, food safety, and workplace safety requirements. Basic computer skills, including Microsoft Office. Ability to work in a fast-paced manufacturing environment while managing multiple priorities. Ability to stand, walk, bend, perform repetitive tasks, and lift up to 50 pounds, with or without reasonable accommodation. Two (2) or more years of experience in packing, packaging, food manufacturing, or a related production environment (preferred). Previous experience training, mentoring, or certifying production employees (preferred). Experience supporting continuous improvement initiatives, standardized work, or process optimization (preferred). Experience using manufacturing documentation, training records, or production reporting systems (preferred). #LI-DNI Calbee North America is an equal opportunity employer dedicated to a policy of non-discrimination in employment on the basis of race, color, age, sex, religion, national origin, disability, veteran status, citizenship, ancestry, genetic information, sexual orientation, gender identity, marital or familial status or any other legally protected status.
