Back to all jobs H2O Outreach Specialist (Good Neighbor Alliance, Sierra Vista) Sierra Vista, AZ, USA dependent on experience and education Hourly Full-Time Paid sick leave; holiday and vacation pay; full medical, dental, and vision; 403(b) retirement plan. Email Me Similar Jobs Email Me This Job Catholic Community Services of Southern Arizona, Inc . (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All. We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: www.ccs-soaz.org.

OVERVIEW

The Housing and Health Opportunities (H2O) Outreach Specialist provides direct outreach, engagement, and service coordination to individuals experiencing homelessness or housing instability. This role uses trauma-informed, person-centered, and culturally responsive practices to support clients from initial engagement through housing stabilization. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

ESSENTIAL FUNCTIONS

Conduct s street, shelter, and community-based outreach, including institutional and justice-involved engagement, to identify and engage individuals experiencing or at risk of homelessness Build s rapport using trauma-informed, culturally responsive communication, and maintain s a consistent presence in encampments, public spaces, and service areas Assess es and prioritize s immediate safety, medical, and behavioral health needs, and connect s individuals to crisis, emergency, and ongoing care services as appropriate Assist s individuals with accessing basic needs, including food, water, clothing, hygiene supplies, and other essential resources Screen s for Arizona Healthcare Cost Containment System ( AHCCCS ) eligibility ; support s Medicaid enrollment ; educate s on benefits and services ; and track s application, referral, and enrollment status through completion Assist s with obtaining identification, legal documentation, and required records to support eligibility, services, and housing access Identif ies housing needs, preferences, and barriers, and conduct s housing readiness and health-related social needs ( HRSN ) assessments to inform service planning Develop s , implement s , and update s individualized Housing Care Plans that address health-related social needs and support safe, stable housing outcomes Assist s individuals in locating housing, completing applications, securing subsidies, and preparing for housing interviews, landlord meetings, and lease agreements Coordinate s housing transitions and move-in logistics , including collaboration with landlords and identification of resources for deposits, utilities, furnishings, and related expenses Provide s tenancy support, including education on tenant rights and responsibilities, lease compliance, communication with landlords, and conflict resolution Conduct s home visits, with consent, to assess housing stability, safety, and habitability, and address concerns proactively while supporting independent living skills such as budgeting, hygiene, and household management Develop s crisis prevention and intervention strategies to promote long-term housing stability and reduce risk of housing loss Coordinate s care with healthcare providers, behavioral health providers, housing partners, landlords, and community-based organizations ; provide s warm handoffs to H2O and other services ; and advocate for individuals' needs through multidisciplinary collaboration Maintain s accurate , timely documentation in homeless management information system ( HMIS ) , AHCCCS systems, and internal databases ; track s outreach and housing outcomes ; and adhere s to program policies, safety protocols, confidentiality standards, and grant requirements Participate s in case conferencing, team meetings, and ongoing training to support program effectiveness and compliance Perform s other duties as assigned

MINIMUM REQUIREMENTS

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources. High School Diploma or GED Proven skills utilizing Microsoft Office Suite Proven strong communication skills - oral and written are clear, concise, and in an organized fashion using appropriate style , grammar, and tone Ability to obtain First Aid and CPR certification

PHYSICAL AND MENTAL REQUIREMENTS

Position includes frequent fieldwork in outdoor environments, encampments, and community settings Position includes exposure to varying weather conditions Position requires frequent travel within service area Position requires extended periods of sitting and standing Position requires occasional lifting of supplies up to 25 pounds Comfortable in handling competing priorities in an occasionally high-stress environmen t

REGULATORY

Must be at least 18 years of age Valid driver license, proof of insurance, and 39-month motor vehicle report Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid) Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid) TB screening (employer paid)

DESIRED QUALIFICATIONS

Associate ' s Degree in related field Additional years of directly - related experience Bilingual in English and Spanish, verbal and written The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job. We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.