Provides program management support to the Veteran Readiness and Employment (VR&E) Division. This position supports case managers assigned to supervise and assist participants of the VR&E program, which is governed by Chapter 31, Title 38, United States Code. Assistance is required in all phases of the VR&E Division. Independent decisions to determine an appropriate course of action within the provisions of the VR&E Division are required.

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/18/2026.

TIME-IN-GRADE REQUIREMENT

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-09 position you must have served 52 weeks at the GS-07 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-9 (or higher).

MINIMUM QUALIFICATION REQUIREMENT

You may qualify based on your experience and/or education as described below: GS-09

Specialized Experience:

Applicants must have one (1) year of specialized experience equivalent to the next lower grade level (GS-07) in the normal line of progression for the position. In addition to the duties described above for the GS-07 grade level, your application must document experience with benefit and service delivery to veterans, assisting veterans with questions and concerns, use of case management software and providing administrative support to a benefit delivery office.

OR Education:

Master's or equivalent graduate degree or 2 full years progressively higher-level graduate education leading to such a degree OR LL.B or J.D., if related

Combining Education & Experience :

If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information .

Volunteer Experience :

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs.

Part-Time Employment:

Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements :

The work is mostly sedentary; however, some walking, bending, and lifting will be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .